At Applitech Solution Pvt Ltd, I support Windows environments, administer Windows Server and Active Directory, and troubleshoot network and hardware issues. I also provide remote support and handle incident escalation and SLA management.
At APSPL, I worked on KPI visualizations and asset inventory tracking, and automated repetitive data extraction and reporting workflows. Earlier, at PTESPL, I monitored system status, supported engineers remotely, and configured and tested devices for site dispatch.
