Open to opportunities

Vikas Sharma

@vikassharma13

Import Documentation and travel operations professional combining customs documentation, Java/J2EE skills, and customer-first execution.

India

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What I'm looking for

I’m seeking a challenging role to own import documentation and day-to-day operations, apply my Java/J2EE and MIS skills, and grow with a secure organization through continuous learning and customer-first delivery.

I’m an Import Documentation Executive focused on accurate, timely shipping and customs workflow—monitoring Air and Sea port shipments and filling import documents like Bill of Entry through EDI, LIVE IMPEX (NOIDA) and E-ANNEX. I also operate BC and E-Gate Pass and file Bill of Entry in preferential trade benefits, with a strong emphasis on correctness under real operational pressure.

In earlier roles, I handled day-to-day booking, ticketing, and customer service for individual and group travelers, while coordinating flights, accommodation, transfers, and insurance. I’ve worked across reservations, travel operations, and online extranet management—handling quotations, confirmations, and bookings on major portals like agoda.com, booking.com, expedia.com, travelguru.com, goibibo.com, and makemytrip.com—while maintaining MIS reports and travel records.

Alongside operations, I completed a Full Stack Developer course (Java) and build with a practical tech foundation: J2EE, Core Java, MySQL, HTML/CSS, JDBC, JSP, Hibernate, and Spring 3.0, using tools like Eclipse, Jira, Maven, and STS. I’m comfortable combining structured problem-solving with strong communication, multitasking, and cost-efficient operations—always aiming for seamless service delivery and continuous growth.

Experience

Work history, roles, and key accomplishments

Import Documentation Executive

Dory Logistics Pvt Ltd

Feb 2025 - Jan 2026 (11 months)

Managed import documentation for air and sea shipments, including filling Bills of Entry and operating systems such as E-EDI/E-Annex and e-gate/Bill of Entry processes. Also handled preferential trade benefits documentation filing.

Air & Sea Shipment Monitoring EDI E Annex E Gate Pass Live Import Exim Workflow

Operation Executive

Province Infotech Pvt Ltd

Oct 2024 - Dec 2024 (2 months)

Handled day-to-day queries and customer service for individual and group travelers and coordinated with hotels and other vendors to support quality service delivery. Maintained travel records along with MIS and sales data for management.

Customer Service Travel Support Vendor coordination Travel Management Sales & Management

Reservations Executive

Province Infotech Pvt Ltd

May 2018 - Oct 2020 (2 years 5 months)

Handled day-to-day travel reservations, ticketing, and customer service for individual and group travelers. Managed end-to-end travel arrangements including flights, accommodation, transfers, and insurance, and maintained MIS/travel records.

Travel Reservations Ticketing Customer Service Airport Transfers Travel Insurance Assistance

Online Extranet Project Management

Parfait Hospitality Private Limited

Feb 2016 - Apr 2018 (2 years 2 months)

Managed extranet portals for quotations, confirmations, and reservation/bookings across major travel platforms. Supported public relations and ensured accurate quotation and reservation handling.