Vikas Mittal

Spearheaded routing and logistics operations, optimizing transport routes to ensure timely pickups and drops. Streamlined daily cab usage and resource allocation processes to reduce costs and enhance efficiency.

Managed employee transport schedules, ensuring adherence to company policies and efficiency standards. Facilitated timely, real-time adjustments in transport allocation to meet evolving business needs.

Oversaw daily transport operations for NCR region, managing routing, cab utilization, and tracking to maintain punctuality. Enhanced the employee experience through proactive communication and support for queries and concerns.

Delivered customer-focused services, managing high volumes of support queries and providing accurate solutions within SLAs. Ensured customer satisfaction through efficient problem resolution.

Played a pivotal role in the design and implementation of transport-related processes, contributing to compliance and efficiency. Oversaw large-scale transport logistics, coordinating across teams and stakeholders.

Implemented streamlined transport processes to meet company requirements efficiently, focusing on cost and resource optimization. Ensured operational effectiveness through strategic planning.

Led transport coordination efforts for multiple shifts, ensuring seamless pickup and drop services for employees. Managed logistics to maintain operational flow.

Completed a Bachelor of Arts degree, focusing on a broad curriculum of humanities and social sciences. Developed foundational knowledge and critical thinking skills across various disciplines.

Achieved Higher Secondary Certificate from the U.P. Board, completing studies across a diverse range of subjects. Gained foundational knowledge essential for higher education.

Obtained High School Diploma from the U.P. Board, covering core academic subjects. Developed fundamental skills and knowledge during secondary schooling.