Vikas Dubey
@vikasdubey
Principal AI/ML Engineer specializing in GenAI architecture, RAG, and agentic pipelines to deliver production outcomes.
What I'm looking for
I’m a Principal AI/ML Engineer with 12+ years owning end-to-end GenAI system architecture across Tech (Apple, Google), Telecom, and BFS domains. I bring deep expertise in LLM evaluation frameworks, agentic pipeline design, RAG architectures, and production ML at scale, with a track record of defining technical strategy and leading cross-functional implementation.
At Fractal Analytics, I’m the sole architect and tech lead for an LLM-powered thread resolution scoring system for Apple, delivering 94% classification accuracy across 10,000+ community threads. I’ve also architected an LLM-based insight engine for Google (1M+ YouTube comments) and led a time series WFM forecasting initiative for a US Telecom client, with production deployment under a Kedro framework and dashboards to help optimize agent schedules.
Mentored and guided junior data scientists and interns across multiple project cycles — covering LLM workflows, ML model development, and GenAI best practices; provided cross-team technical support beyond assigned project scope
Experience
Work history, roles, and key accomplishments
Senior Data Scientist (GenAI Lead)
Fractal Analytics
Nov 2021 - Present (4 years 8 months)
Owned end-to-end GenAI system architecture for Apple community thread resolution scoring using Gemini 2.5 Pro, delivering 94% classification accuracy across 10,000+ threads. Also architected LLM insight engines for Google (1M+ YouTube comments) and led a time-series workforce forecasting framework for a US telecom client with Kedro and Tableau dashboards.
Built and productionized PySpark classification models for telecom cross-sell/up-sell targeting, with decile charts used for marketing customer targeting. Developed end-to-end media mix models in the L&D domain using R and delivered Tableau dashboards and campaign evaluation metrics.
Data Scientist
Cemtics
May 2018 - Jun 2019 (1 year 1 month)
Delivered two telecom domain projects with multiple model variants deployed to production. Built classification and regression models using traditional ML and deep learning approaches including tree-based methods and neural networks (Keras/TensorFlow).
Delivered banking domain ML models including EDA, statistical testing, regression and classification. Performed data integration using Oracle SQL and built models with linear, logistic, and tree-based methods.
Built foundational ML pipelines in the banking domain, combining data from multiple sources using Oracle SQL. Conducted EDA and statistical analysis and developed predictive models using linear, logistic, and tree-based approaches.
Education
Degrees, certifications, and relevant coursework
Amity University
Bachelor of Technology
2009 - 2013
Grade: GPA: 8.0
Earned a Bachelor of Technology from Amity University (2009–2013). GPA reported as 8.0.
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
Skills
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