At Reelo Technologies, I managed a portfolio of 100+ SMB customers, supporting their journey from onboarding and product adoption through renewals and account growth. I raised average Customer Health Scores from 50% to 95% and maintained 98% customer retention over six months.
I helped customers achieve an average sales uplift of 40–45% within three months by aligning Reelo's marketing automation platform with their business objectives. I also delivered a customer marketing campaign that generated a 45× ROI.
As Co-Founder & Social Media Strategist at Encarve Media, I built an agency generating ₹250,000 in monthly recurring revenue and led a team of eight. Earlier, I supported customers across SaaS and financial services, including onboarding, technical issue resolution, and account expansion.
