Open to opportunities

Vignesh Ethayarajan

@vigneshethayarajan

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Business analytics professional with expertise in data-driven solutions.

Singapore

Message

What I'm looking for

I seek a role that fosters collaboration, innovation, and continuous learning.

I am a seasoned Business Analytics Professional with a strong track record in leveraging analytical skills and project management experience to deliver sustainable solutions to complex business challenges. Currently, I serve as a Senior Quality Analyst at DHL Express, where I conduct extensive data analytics to provide fact-based insights that drive operational performance. My role involves communicating negative trends to stakeholders and managing critical data repositories that feed customer-facing applications.

Throughout my career, I have successfully implemented Lean Six Sigma projects that have resulted in significant cost savings and process improvements. My educational background includes a Master's degree in Manufacturing Express Logistics Engineering from North Carolina State University, which has equipped me with the technical knowledge and analytical skills necessary to excel in my field. I am passionate about continuous improvement and thrive in collaborative environments where I can liaise with cross-functional teams to troubleshoot issues and enhance customer experience.

Experience

Work history, roles, and key accomplishments

Current

Senior Quality Analyst

Current

DHL Express

Jul 2018 - Present (6 years 11 months)

Conduct extensive data analytics to provide insights to management and drive operational performance. Manage change request workflows and maintain critical data repositories. Conduct trainings and liaise with cross-functional teams to troubleshoot issues affecting business integrity.

Data Analytics SQL Python Power BI MS Excel Teradata Data Visualization Critical Thinking Quality Assurance

Quality Control Specialist

DHL Express

May 2015 - Jun 2018 (3 years 1 month)

Monitored large data sets to identify trends and service failures. Conducted root cause analysis and liaised with stakeholders to implement corrective actions. Provided status reports to stakeholders regarding service quality.

Quality Control Monitoring Root Cause Analysis Quality Process Improvement Reporting Problem Solving Communication Training

Business Process Analyst

Essentra Filters

Sep 2012 - Feb 2014 (1 year 5 months)

Implemented Lean Six Sigma projects to eliminate waste and optimize processes. Liaised with stakeholders to enhance process improvements and created automated reports for KPI tracking.

Six Sigma Process Optimization Stakeholder Engagement Data Analytics KPI Tracking Project Management Training Reporting Continuous Improvement Automation

Education

Degrees, certifications, and relevant coursework

Essentra Filters

Business Process Analyst, Business Process Analysis

2012 - 2014

Implemented Lean Six Sigma project to eliminate process waste amounting to 100K USD per year. Liaised with internal and external project stakeholders to optimize existing processes and spearhead new process improvements.

North Carolina State University

Master of Manufacturing Engineering, Manufacturing Engineering

2010 - 2012

Proactively monitored large data sets from different sources to identify trends and blockers. Conduct Root Cause Analysis for critical, chronic and sporadic service failures. Liaised with key process stakeholders to implement corrective actions and close the service quality loop.