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Benson PangBP
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Benson Pang

@bensonpang

AI & Data Science leader driving operational analytics and predictive models.

Singapore
Message

What I'm looking for

I seek roles applying ML/AI to operational or financial risk problems, with strong engineering practices, cross-functional collaboration, and opportunities to deploy production-grade models at scale.

I am an AI and Data Science professional with 13+ years designing and deploying advanced analytics and machine learning solutions for large-scale operational environments. I combine domain knowledge in manufacturing and operational intelligence with production-grade ML and data engineering skills.

At HP Inc. I built end-to-end predictive pipelines, implemented SPC-based anomaly detection dashboards in Power BI/Databricks, and developed multilingual NLP workflows using Llama4 to automate feedback processing. My work emphasizes MLOps, statistical rigor, and early-warning indicators to support decision-making and risk monitoring.

Previously, I led operational analytics and continuous improvement programs at Micron Semiconductor, delivering significant efficiency gains, cost reductions, and automated workflows that saved hundreds of man-hours weekly. I have hands-on experience in predictive maintenance, fraud/AML analytics, and building scalable data pipelines on Azure and Databricks.

I am completing a Master of Computer Science (AI) and have a strong foundation in Python, Spark, SQL, ML/DL models, visualization tools, and automation. I focus on translating complex data into actionable insights that improve operational performance and enable proactive interventions.

Experience

Work history, roles, and key accomplishments

HP Inc. logoHI
Current

Service Segment Manager

Jan 2025 - Present (11 months)

Built anomaly detection dashboards and end-to-end predictive pipelines for NPS, CCR and CFR using Databricks, Power BI and Python, enabling early detection of operational anomalies and statistically valid monitoring. Developed multilingual NLP solutions with Llama4 and led Azure data migration to scale analytics workflows.

MA

Senior Operation Analyst

Micron Semiconductor Asia

Sep 2010 - Mar 2023 (12 years 6 months)

Led manufacturing operational efficiency and continuous improvement projects, delivering a 10% reduction in operational costs and implementing automation that saved hundreds of man-hours weekly through database and dashboard solutions. Drove predictive maintenance models to reduce downtime using Python and ML.

ST

Process Engineer

STMicroelectronics

Jul 2006 - Aug 2010 (4 years 1 month)

Implemented SPC-driven process improvements and yield enhancement projects, leading root cause analyses and equipment qualification to improve product quality and production efficiency. Managed multiple process projects from concept to implementation.

Education

Degrees, certifications, and relevant coursework

Universiti Teknologi Malaysia logoUM

Universiti Teknologi Malaysia

Master of Computer Science, Computer Science (Artificial Intelligence)

2023 -

Pursuing a Master of Computer Science (AI) with practical projects in fraud detection, predictive maintenance, NLP, and generative AI applications.

Singapore Polytechnic logoSP

Singapore Polytechnic

Specialist Diploma in Data Science (Artificial Intelligence), Data Science / Artificial Intelligence

2023 - 2024

Grade: 3.86/4.0

Completed a Specialist Diploma in Data Science (Artificial Intelligence) with coursework in data mining, machine learning, deep learning for computer vision, and predictive analytics.

Nanyang Technological University logoNU

Nanyang Technological University

Bachelor of Engineering, Electrical and Electronic Engineering

2002 - 2006

Grade: Upper Second-Class Honours

Completed a Bachelor of Engineering in Electrical and Electronic Engineering with Upper Second-Class Honours, focusing on process optimization and statistical process control applicable to manufacturing and operational analytics.

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Benson Pang - Service Segment Manager - HP Inc. | Himalayas