@viganbala
Product Tester at Ankandet Ecommerce SH.P.K., testing products for functionality and identifying faults and performance issues.
KosovoAt Ankandet Ecommerce SH.P.K., I test products for functionality and identify faults or performance issues.
Previously, I provided network troubleshooting and technical support at NETTXIO, and supported hardware and software troubleshooting at N.P.T. VERBATIM and D.P.T. B.S. Computers. I also worked on freelance websites and SEO, and have training in cybersecurity, PC hardware and software, and networking.
Work history, roles, and key accomplishments
Ankandet Ecommerce SH.P.K.
Jan 2026 - Present (9 months)
Test products for functionality and identify faults or performance issues.
Self-employed
Feb 2025 - Sep 2025 (7 months)
Worked on websites and search engine optimization to improve usability and online visibility.
NETTXIO
Oct 2022 - Feb 2025 (2 years 4 months)
Provided network troubleshooting and technical support.
N.P.T. VERBATIM
Jan 2021 - Oct 2022 (1 year 9 months)
Provided IT support and troubleshot hardware and software issues.
D.P.T. B.S. Computers
Jan 2016 - Dec 2020 (4 years 11 months)
Serviced computers and laptops; troubleshot hardware and software issues.
Degrees, certifications, and relevant coursework
ICT & Digital Skills, Cyber Security
2020 - 2020
Completed 300 hours of ICT and digital skills training with a focus on cyber security.
Technical Diploma, Informatics / Electrotechnics
Completed a technical diploma in informatics and electrotechnics.
CCNA Discovery coursework, Networking
2012 - 2013
Completed CCNA Discovery coursework covering networking fundamentals and enterprise networking.
IT Essentials, PC Hardware and Software
2012 - 2012
Completed IT Essentials training covering PC hardware and software.
Software and tools used professionally
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