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vidya rVR
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vidya r

@vidyar1

I build reliable web and conversational AI releases through manual and automated quality assurance.

India
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What I'm looking for

I'm looking for a quality assurance role where I can build manual and automated test solutions, improve test coverage and defect management, and collaborate across teams throughout the SDLC.

I've delivered end-to-end QA across ConvertPolo client onboarding projects, designing and executing 300+ test cases per client across 10+ projects and achieving 95%+ test coverage.

I automate UI testing with Selenium WebDriver, validate data with SQL, and use BrowserStack and LambdaTest to support high-quality cross-browser releases. At Concentrix, I tested 20+ conversational AI workflows and helped improve response accuracy and stability by 30%.

At Accenture, I converted business and technical requirements into 100+ detailed test cases and performed end-to-end and integration testing for Pfizer's MAPP platform, supporting 99% compliance with data and regulatory standards.

I'm experienced across the SDLC and STLC, including functional, integration, regression, UI, UAT, database, and cross-browser testing. I also contribute to Agile ceremonies, structured JIRA defect tracking, process improvement, and knowledge sharing.

Experience

Work history, roles, and key accomplishments

CO

Senior Representative Operations

Concentrix

Oct 2025 - Mar 2026 (5 months)

Executed end-to-end AI chatbot testing (functional, system, regression, and UAT) across 20+ conversational workflows, improving response accuracy and stability by 30%. Designed and maintained 150+ test cases and scenarios, ensuring 95%+ test coverage and reducing production issues through effective defect management.

Accenture logoAC

Quality Engineer

Sep 2022 - Dec 2023 (1 year 3 months)

Worked closely with business and technical teams to convert requirements into more than 100 detailed test cases, improving data accuracy and coverage by 20%. Performed end-to-end and integration testing on Pfizer's MAPP platform, helping maintain 99% compliance with data and regulatory standards.

Education

Degrees, certifications, and relevant coursework

Manchester Metropolitan University logoMU

Manchester Metropolitan University

Master of Science, Management

2024 - 2025

Pursued a Master of Science in Management at Manchester Metropolitan University from 2024 to 2025.

PSG College of Technology logoPT

PSG College of Technology

Master of Computer Applications, Computer Applications

2019 - 2022

Completed a Master of Computer Applications at PSG College of Technology from 2019 to 2022.

SC

Sri Krishna Arts and Science College

Bachelor of Science, Computer Science and Applications

2016 - 2019

Earned a Bachelor of Science in Computer Science and Applications from Sri Krishna Arts and Science College from 2016 to 2019.

Tech stack

Software and tools used professionally

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