vidya r
@vidyar1
I build reliable web and conversational AI releases through manual and automated quality assurance.
What I'm looking for
I've delivered end-to-end QA across ConvertPolo client onboarding projects, designing and executing 300+ test cases per client across 10+ projects and achieving 95%+ test coverage.
I automate UI testing with Selenium WebDriver, validate data with SQL, and use BrowserStack and LambdaTest to support high-quality cross-browser releases. At Concentrix, I tested 20+ conversational AI workflows and helped improve response accuracy and stability by 30%.
At Accenture, I converted business and technical requirements into 100+ detailed test cases and performed end-to-end and integration testing for Pfizer's MAPP platform, supporting 99% compliance with data and regulatory standards.
I'm experienced across the SDLC and STLC, including functional, integration, regression, UI, UAT, database, and cross-browser testing. I also contribute to Agile ceremonies, structured JIRA defect tracking, process improvement, and knowledge sharing.
Experience
Work history, roles, and key accomplishments
QA Engineer
ConvertPolo
Mar 2026 - Jul 2026 (4 months)
Collaborated with CRO and cross-functional teams to manage client onboarding, requirement analysis, test planning, and end-to-end QA activities. Designed and executed 300+ test cases per client across 10+ projects, achieving 95%+ test coverage through Functional, Integration, UI, and Database Testing.
Senior Representative Operations
Concentrix
Oct 2025 - Mar 2026 (5 months)
Executed end-to-end AI chatbot testing (functional, system, regression, and UAT) across 20+ conversational workflows, improving response accuracy and stability by 30%. Designed and maintained 150+ test cases and scenarios, ensuring 95%+ test coverage and reducing production issues through effective defect management.
Worked closely with business and technical teams to convert requirements into more than 100 detailed test cases, improving data accuracy and coverage by 20%. Performed end-to-end and integration testing on Pfizer's MAPP platform, helping maintain 99% compliance with data and regulatory standards.
Education
Degrees, certifications, and relevant coursework
Manchester Metropolitan University
Master of Science, Management
2024 - 2025
Pursued a Master of Science in Management at Manchester Metropolitan University from 2024 to 2025.
PSG College of Technology
Master of Computer Applications, Computer Applications
2019 - 2022
Completed a Master of Computer Applications at PSG College of Technology from 2019 to 2022.
Sri Krishna Arts and Science College
Bachelor of Science, Computer Science and Applications
2016 - 2019
Earned a Bachelor of Science in Computer Science and Applications from Sri Krishna Arts and Science College from 2016 to 2019.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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