Vidushi Sharma

Processed dental insurance claims accurately and efficiently using Eaglesoft software. Verified patient insurance eligibility and benefits prior to dental services, ensuring compliance with HIPAA regulations and maintaining data confidentiality. Followed up on outstanding claims, coordinated with insurance companies for swift resolutions, and managed patient billing inquiries professionally.

Handled cash, credit, and debit transactions accurately in a fast-paced environment, ensuring precise daily reporting by balancing cash drawers at the start and end of shifts. Delivered excellent customer service, promptly addressing concerns and inquiries, and maintained a clean, organized, and customer-friendly checkout area.

Completed detailed nutritional assessments of each patient based on health history, medical conditions, and energy requirements. Coached individuals on methods for managing chronic diseases with effective dietary plans, determining client-specific nutrient and energy requirements with consideration to specific lifestyles, physiology, and medical concerns.

Provided comprehensive information such as copay and premium details, pre-approval procedures, and available products to health plan customers. Handled a high volume of daily inbound calls, maintaining a full and current understanding of available plans, products, and services to help members navigate the enrollment process and choose appropriate options.

Provided ongoing nutrition assessment and outcome-oriented nutrition counseling to achieve and sustain nutritional status, developing and implementing individualized plans for nutrition therapy. Utilized assessment and evaluation techniques considering age-specific needs and cultural, religious, and ethnic concerns, and monitored the effectiveness and outcome of nutrition therapy interventions.

Completed advanced studies in microbiology, focusing on the study of microscopic organisms and their interactions. Gained expertise in microbial genetics, immunology, and environmental microbiology.

Undertook comprehensive coursework in zoology, exploring animal biology, ecology, and evolution. Developed foundational knowledge in biological sciences and research methodologies.