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Victory Anyanwu

@victoryanyanwu

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Virtual assistant with customer support experience who created a simulated virtual office operations project.

Nigeria

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What I'm looking for

I'm interested in remote opportunities in virtual assistance, customer support and administrative operations.

At Differential College, Awka, I communicated with people, responded to enquiries, maintained records and supported routine activities. I also provided customer service at New Era Enterprise, Fishers Academy and Joseph Academy.

For my independent ABC Company – Virtual Office Operations Project, I created a simulated virtual office to demonstrate administrative and customer support skills. I organised digital files, maintained a customer database in Google Sheets, and prepared email templates, meeting materials and activity reports.

Experience

Work history, roles, and key accomplishments

Customer Service Representative

Differential College

Jan 2025 - Jan 2026 (1 year)

Communicated professionally with individuals and responded to enquiries. Maintained organised records and documentation, and coordinated routine activities.

Client Communication Records Management Documentation Task Coordination

Customer Service Representative

New Era Enterprise

Jan 2024 - Jan 2025 (1 year)

Assisted individuals with enquiries and provided relevant information. Maintained effective communication and supported routine administrative activities.

Client Communication Administrative Support Documentation

Customer Service Representative

Fishers Academy

Jan 2023 - Jan 2024 (1 year)

Responded to enquiries and provided helpful information. Assisted with routine administrative and record-keeping activities.

Client Communication Administrative Support Record keeping

Customer Service Representative

Joseph Academy

Jan 2022 - Jan 2023 (1 year)

Provided information and assistance in response to enquiries. Maintained courteous and professional communication and supported documentation activities.

Client Communication Documentation Problem Solving Active Listening

Customer Support / Sales Representative

Uniphonix Company

Jan 2020 - Jan 2022 (2 years)

Assisted customers with product enquiries and purchasing decisions. Promoted products and maintained professional customer interactions.

Customer Support Sales Product Knowledge Communication Skills

Customer Support / Sales Representative

Metrock Company

Jan 2017 - Jan 2020 (3 years)

Assisted customers with product enquiries and purchasing decisions. Promoted company products and developed strong customer-facing communication skills.

Customer Support Sales Communication Skills Interpersonal Skills