
Praise Friday
@praisefriday
Customer Support Representative and Virtual Assistant handling customer inquiries, organizing digital records, and supporting remote administrative tasks.
What I'm looking for
I handle customer questions and requests through online communication channels, providing clear information and professional support. When customers raise concerns or complaints, I identify the issue and provide appropriate assistance or escalate it when needed.
I also support administrative work by organizing customer information and digital records, managing email and messages, and completing data entry. My experience includes online research, scheduling, and information management.
I use Google Docs, Google Sheets, and Google Drive to create documents, organize data, and manage files. I’m currently studying Computer Engineering at MICHAEL OKPARA UNIVERSITY OF AGRICULTURE, UMUDIKE.
Experience
Work history, roles, and key accomplishments
Digital / Administrative Support
Self Employed
Assisted with organizing digital information, performing online research, and using Google Workspace for document creation and file management. Communicated with clients through messaging platforms and handled administrative tasks.
Customer Support / Virtual Assistant
Self Employed
Provided customer support and virtual assistance, handling inquiries, complaints, and administrative tasks remotely. Managed digital records, performed data entry, and used various online tools to support clients.
Education
Degrees, certifications, and relevant coursework
Michael Okpara University of Agriculture, Umudike
Bachelor of Engineering, Computer Engineering
Currently studying Computer Engineering at 500 level, with expected graduation in 2027.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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