VictoriaVictoryable User

I’m a detail-oriented Operations and Customer Service professional with 9+ years coordinating administrative workflows, tracking documentation, and communicating with internal and external stakeholders across healthcare-adjacent, manufacturing, and customer-facing environments.

Currently, I work as a Quality Inspector where I perform First Article Inspections (FAI) and precision measurements using CMMs and VMS equipment, verifying components against blueprint specifications to meet strict aerospace and medical tolerance standards. I maintain accurate, audit-ready documentation to support traceability and quality control reviews.

Earlier as a Site Success Coordinator, I served as the primary operational point of contact between internal teams, clients, and localized clinical trial sites—coordinating activities from initiation through successful implementation. I used CRM systems to track site status, communications, and outstanding action items, and I followed up directly with payers regarding claim status to drive timely processing and resolution.

Before that, I built strong accuracy and customer-focus through cashier work, managing monetary transactions, cash reconciliation, and customer order processing with the Domino’s Pulse system—always keeping service professional in a fast-paced setting.