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Victoria Tochukwu

@victoriatochukwu

Customer support at Queens Bites Shawarma and Grills; contributed to a 15% reduction in complaints.

Nigeria
Message

What I'm looking for

I’m open to suitable opportunities in customer support, customer service, sales support, marketing assistance, graphic design, project coordination, and business operations support. I’m willing to learn new tools, systems, and role-specific processes.

At Queens Bites Shawarma and Grills, I supported customer service and food-service activities, helping handle enquiries and keep service moving during busy periods. My customer-focused communication contributed to a reported 15% reduction in customer complaints.

Through freelance graphic design, I’ve helped brands create logos, flyers, price lists, and promotional advert videos based on client preferences. I use Canva and CapCut, and apply client feedback to guide revisions.

As a self-employed beautician, I communicate with clients about their preferences, organize appointments, and provide a welcoming service experience. I’ve also taught at Webster's Primary and Secondary School, explaining learning materials and supporting classroom activities.

Experience

Work history, roles, and key accomplishments

CF
Current

Freelance Graphic Design & Promotional Content

Client-based / Freelance

Created logos, marketing flyers, price lists, and promotional videos using Canva and CapCut, applying client feedback to guide revisions.

Education

Degrees, certifications, and relevant coursework

Delta State University logoDU

Delta State University

Bachelor of Science, Biological Technology

Bachelor of Science in Biological Technology from Delta State University, completed in 2025.

Tech stack

Software and tools used professionally

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