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dot man

@dotman

Customer-focused professional skilled in sales, teaching, and client support, delivering empathetic, solution-driven service.

Nigeria
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What I'm looking for

I seek a customer-facing role where I can leverage my sales, support, and design experience to deliver exceptional service, grow professionally, and contribute to a collaborative team.

I am a customer-focused professional with proven experience in sales, teaching, and client support, delivering empathetic and solution-driven service across retail and educational settings. I consistently handle high-volume customer interactions, resolve complaints, and maintain accurate documentation while being punctual and reliable.

As a freelance UI/UX and graphics designer, I translate complex requirements into user-friendly outcomes and manage multiple projects to meet deadlines and client expectations. I hold an HND in Accounting and bring strong attention to detail, effective communication, and a reliable home-office setup with high-speed internet.

Experience

Work history, roles, and key accomplishments

FS

Customer Service & Sales Associate

Foodco Supermarket

Jan 2018 - Dec 2020 (2 years 11 months)

Served as first point of contact, resolving customer inquiries and complaints while handling high-volume transactions and supporting end-of-day reconciliation; recognized for punctuality and solution-focused service.

Education

Degrees, certifications, and relevant coursework

OI

Osun State Polytechnic, Iree

Higher National Diploma, Accounting

2020 - 2022

Completed Higher National Diploma in Accounting, balancing coursework, assignments, and exams under deadlines.

TS

The Oke-Ogun Polytechnic, Saki

National Diploma, Accounting

2015 - 2017

Completed National Diploma in Accounting with focus on financial reporting, bookkeeping, and reconciliations.

Tech stack

Software and tools used professionally

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dot man - Freelance UI/UX & Graphics Designer - Self Employed | Himalayas