Victoria Peter
@victoriapeter2
I resolve customer issues and process accurate high-volume payments.
NigeriaWhat I'm looking for
At NovaCare Limited, I handled 30+ inbound customer inquiries, requests, and complaints daily, providing appropriate solutions while following call-center procedures and service standards.
I've also processed ₦300K+ in daily cash, card, and transfer payments at Lavish Loft Lounge & Game Hub with 100% register accuracy. Across cashier, POS, and computer operator roles, I maintain accurate records, resolve customer concerns, and support efficient service.
Experience
Work history, roles, and key accomplishments
Cashier
Lavish Loft Lounge & Game Hub
Feb 2026 - Aug 2026 (6 months)
Processed daily cash, card, and transfer payments averaging ₦300K+, balancing register with 100% accuracy. Served 50+ customers daily and maintained accurate sales records.
Customer Service Representative
NovaCare Limited
Jan 2025 - Nov 2025 (10 months)
Handled 30+ inbound inquiries, requests, and complaints daily, providing appropriate solutions. Followed call-center scripts and maintained professionalism in high-pressure situations.
Cashier & Cook
Chicken Republic
Aug 2020 - Sep 2023 (3 years 1 month)
Attended to customer inquiries and resolved complaints professionally. Maintained high standards of food quality and processed payments accurately.
P.O.S Operator/Cashier
Panray Integrated Resources
Feb 2019 - Jan 2020 (11 months)
Received customer payments through cash, card, and bank transfer, and recorded sales accurately. Issued receipts and attended to customer inquiries.
Computer Operator
Charis Computer Technology
Jun 2018 - Feb 2019 (8 months)
Prepared, formatted, and printed reports, letters, and other documents. Performed regular data backups and managed electronic files.
Education
Degrees, certifications, and relevant coursework
Kaduna Polytechnic
National Diploma, Science Laboratory Technology
2022 - 2025
Pursued a National Diploma in Science Laboratory Technology at Kaduna Polytechnic from 2022 to 2025.
Charis Computer Technology
Diploma, Computer Training
2018 - 2018
Earned a Diploma in Computer Training from Charis Computer Technology in 2018.
L.E.A Secondary School
Senior Secondary School Certificate, General Studies
2013 - 2018
Completed Senior Secondary School Certificate at L.E.A Secondary School, Narayi, Kaduna State from 2013 to 2018.
Hope Foundation Catering School
Certificate of Proficiency, Catering
2016 - 2016
Received a Certificate of Proficiency from Hope Foundation Catering School in 2016.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Salary expectations
Job categories
Skills
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