At Basumoh Nigeria Limited, I process cash, card, and electronic transactions and assist customers with payments, refunds, exchanges, and product enquiries. By carefully verifying payment details and maintaining records, I improved transaction accuracy by 20%.
At Multichoice Nigeria, I responded to customer questions, complaints, and service requests in person, by phone, and through digital communication. I updated customer records, followed up on unresolved requests, and handled concerns through resolution or escalation.
Earlier, at Cornerstone Insurance Plc., I assisted customers with inquiries and transactions and entered customer, transaction, and sales information into company records. I hold an HND and an ND in Business Administration from Lagos State Polytechnic and Kwara State Polytechnic.
