Open to opportunities

Victoria Ojeikere

@victoriaojeikere

Message

Recent graduate eager to enhance skills in a dynamic environment.

Nigeria

Message

What I'm looking for

I am looking for a role that fosters continuous learning and skill development in a supportive environment.

As a recent graduate from the University of Ilorin with a degree in Marketing, I am passionate about applying my knowledge in a practical setting. My experience as a Brand Marketer at Brand Regimen Agency allowed me to engage directly with customers, enhancing their experience and encouraging product patronage. I thrive in environments that challenge me and provide opportunities for growth.

In my role as a Customer Support Representative at Diva Emporium, I honed my problem-solving skills by managing a high volume of incoming calls and resolving customer complaints efficiently. I believe in building sustainable relationships through open communication and trust, which I have successfully achieved in my previous roles. My independent contractor position as a Data Entry Clerk further developed my attention to detail and proficiency in Microsoft tools, ensuring accurate data management.

Experience

Work history, roles, and key accomplishments

Data Entry Clerk

DHO expanzo

Sep 2022 - Dec 2023 (1 year 3 months)

Responsible for preparing and sorting documents for data entry, verifying data receipt, and transcribing information into electronic formats using Microsoft tools.

Data Entry Microsoft Word Transcription

Customer Support Representative

Diva Emporium

Oct 2021 - Jun 2022 (8 months)

Managed incoming phone calls and handled customer complaints, providing appropriate solutions and ensuring follow-up for resolution.

Customer Support Complaint Handling Communication Problem Solving Relationship Building

Front Desk Officer

Clean-care Agency

Oct 2020 - Aug 2021 (10 months)

Monitored the front desk and reception area, checked in employees and visitors, and maintained visitor logs. Assisted customers and resolved complaints in a high-volume setting.

Customer Service Multitasking Communication

Brand Marketer

Brand Regimen Agency

Jan 2020 - Jul 2020 (6 months)

Engaged in customer relations to encourage patronage of the organization's products. Worked effectively with minimal supervision while taking initiative and making decisions.

Problem Solving Microsoft Office