Victoria Daly

I am a federal administrative professional with over five years of experience supporting mission-critical operations at the Social Security Administration. I manage high-volume caseloads, coordinate cross-functional logistics, and ensure compliance with federal policies.

In my current role as a Claims Specialist I process 60+ disability and retirement claims weekly, analyze case data across multiple systems, and prepare actionable reports for leadership. I serve as a primary liaison to claimants, medical vendors, attorneys, and external agencies to resolve issues efficiently.

I have a proven record of maintaining 100% compliance with SSA privacy and documentation standards, training new staff on systems and procedures, and recommending workflow improvements that increase unit efficiency. My background also includes vendor coordination, records management, procurement support, and onboarding logistics.

I am pursuing a Master of Human Resources Management and hold a BA in Communication. I bring strong written and verbal communication, attention to detail, and a problem-solving mindset to roles that require dependable administrative leadership in federal or mission-driven environments.