Ely Lesain

I’m a detail-oriented U.S. Army Veteran with experience in federal records management, data entry, document processing, and administrative support. I’m known for maintaining accurate records, verifying information, managing databases, and handling sensitive information with care.

In my Veterans Service Representative (VSR) role at the U.S. Department of Veterans Affairs (Dec 2023 – Apr 2025), I maintained veteran records within federal databases and electronic record systems. I reviewed military, medical, and administrative records for accuracy and completeness, processed high volumes of documentation, and uploaded and organized supporting documents for claims processing.

I also protected confidential information in compliance with federal regulations, resolved documentation discrepancies, and obtained missing records to support timely outcomes. I’ve built a strong routine around productivity and accuracy standards, especially when handling detailed documentation and case materials.

Before that, I served as an Enhanced Operator/Maintainer with the United States Army (Feb 2019 – Dec 2023), where I maintained electronic and paper records for maintenance and operational readiness. I performed data entry and documentation updates, reviewed reports, logs, and inventory records for accuracy, and documented inspections and findings according to Army standards.