Victoria Ciobanu

Managed strategic export operations across Europe, CIS countries, and Africa, ensuring brand positioning and international growth. Built and maintained distributor and client relationships worldwide and oversaw logistics, contracts, and regulatory compliance.

Coordinated customer orders for APAC, the US, Canada, the EU, and Mexico and handled billing, credit notes, and financial reconciliation for international accounts. Managed tenders, sample shipments, and claims resolution while collaborating with cross-functional teams to streamline supply chain operations.

Supported international clients across Scandinavia, the UK, Western and Eastern Europe, and the CIS by coordinating logistics and trade documentation. Processed international orders and invoicing, created marketing decks, and maintained the corporate website.

Translated official documents and correspondence between English, Italian, and Russian and managed internal communication. Supported scheduling and event logistics while coordinating day-to-day administrative tasks.

Completed e-Commerce (Website Development and Management) training at AIS Trentino, Level I and Level II in 2024.

Earned WSET Level II certification in 2023.

Obtained a Certification of Italian as a Foreign Language through CISL Trento in 2011.

Completed an accounting certification with the Institute of Certified Bookkeepers in the UK in 2005.

Earned an English Language Diploma at Alexanders School (Suffolk, UK) in 2004.

Completed a Bachelor’s degree in Political Science & Diplomacy at the University of International Diplomatic Relations in Chișinău.