Open to opportunities

Victor Das

@victordas

Message

Program Manager for AI Data Operations, scaling GenAI-ready pipelines with vendor networks and automation.

India

Message

What I'm looking for

I’m looking for Program Manager / AI Data Operations roles focused on GenAI data platforms—subscription management, data quality and scalable annotation operations—where I can lead vendor networks, build automation, and deliver measurable throughput and readiness improvements.

I’m a Program Manager in AI Data Operations with 8+ years building and scaling AI/ML data pipelines, subscription programs, and vendor networks to accelerate model readiness. I lead end-to-end data collection and labeling operations that translate program execution into measurable quality and speed improvements.

In my current role, I’ve led a multi-modal initiative processing 400,000+ assets across 23 languages and delivered 100,000+ labeled assets for GenAI (Q1–Q4 2024). I manage 20 direct reports and 25–30 contributors, coordinate five vendors across 20+ regions, and own subscription workflows, tracking dashboards, and KPI reporting to ensure SLA compliance and renewal cycles.

I combine Python + AWS + Box automation with structured QC frameworks to improve dataset quality from 65% to 98% and reduce per-batch processing from 5–6 hours to under 20 minutes. Using Lean Six Sigma (DMAIC), I streamline bottlenecks and scale throughput from ~4,000 to ~30,000 assets/month—so data readiness stays aligned with model release schedules.

Experience

Work history, roles, and key accomplishments

Current

AI Data Operations Program Manager

Current

Firstsource Solutions

Oct 2023 - Present (2 years 8 months)

Led a multi-modal data collection and labeling initiative processing 400,000+ assets across 23 languages, delivering 100,000+ labeled assets for GenAI (Q1–Q4 2024). Managed vendor subscriptions and QC frameworks, improving dataset quality from 65% to 98% and reducing per-batch processing from 5–6 hours to under 20 minutes.

Data Labeling Python AWS CLI AWS S3 Data Quality

Team Leader, Operations

Firstsource Solutions

Dec 2021 - Oct 2023 (1 year 10 months)

Managed operations teams for large-scale digital and data programs, coordinating daily vendor workflows and frontline escalations to maintain milestone delivery. Drove Lean Six Sigma (DMAIC) improvements to reduce process bottlenecks and strengthen SLA adherence while establishing baseline process documentation.

Program & Project Management SLA Management Stakeholder Management

Team Leader, Digital Ops

Vedantu

Oct 2020 - Dec 2021 (1 year 2 months)

Oversaw digital operations for an EdTech platform and implemented data-led optimizations that improved student engagement by ~20%. Led operational troubleshooting, performance monitoring, and cross-team communication to enhance user experience and retention.

Digital Operations Performance Monitoring Stakeholder Management

Operations Analyst (SME)

Amazon

Sep 2016 - Sep 2020 (4 years)

Served as a Subject Matter Expert for global operations, applying Lean Six Sigma practices to reduce process errors and improve operational quality and efficiency. Supported analytics, reporting, and automation initiatives to drive broader process improvements.

Subject Matter Expertise Process Improvement Reporting KPI Tracking Data Quality