Viamari Mendones

Helping clients on their claims process with ease! Assisting with inquiries to coordinating inspections and ensuring timely updates from start to finish. #ClaimsManagement

Handles client communication, provides updates on claims, coordinates with adjusters and insurance companies, manages client files, and ensures timely resolution of claims.

I act as a liaison between clients and the public adjuster by providing updates and answering questions. I also handle administrative tasks such as managing schedules, correspondence, files, and appointments to keep the office running smoothly.

Facilitate the movement of HELOC applications through each phase, managing a pipeline of applications accurately and efficiently. Work with cross-functional teams, collect and verify documents, complete the KYC process, and communicate with homeowners and title partners to resolve issues and ensure timely application closure.

Facilitate the movement of HELOC applications through each phase by managing a pipeline of applications accurately and efficiently. Collaborate with cross-functional teams, collect and verify documents, complete the KYC process, and communicate with homeowners and title partners to resolve issues and ensure timely application closure.

Assist clients with their advertising needs, troubleshoot issues, and provide guidance to optimize their ad performance on the platform.

Assist clients with their advertising needs, troubleshoot issues, and provide guidance to optimize their ad performance on the platform.

Assist customers with troubleshooting and resolving technical issues related to Samsung mobile products, ensuring a positive customer experience.

Responsible for accurately entering, verifying, and managing customer orders, coordinating with various departments to ensure timely processing and delivery, and maintaining detailed records.

Creating and managing employee schedules to ensure adequate staffing levels that meet call volume demands and operational requirements.

Creating and managing employee schedules to ensure adequate staffing levels that meet call volume demands and operational requirements.

Worked as Resource Planning & Optimization Analyst at TELUS International.

Worked as Fraud Analyst at [24]7.ai.

Analyzes transactions to detect and prevent fraudulent activity, protecting the company and its customers from financial losses.

Identifying billing errors and taking steps to prevent lost revenue.

Identifying billing errors and taking steps to prevent lost revenue.