Open to opportunities

Veronika Jestin

@veronikajestin

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Marketing diploma graduate focused on sales, customer service, and process improvement.

Malaysia

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What I'm looking for

I seek a client-facing sales or customer-service role where I can apply marketing and negotiation skills, contribute process improvements, and grow professionally in a supportive team environment.

Hi! I’m a detail-oriented and motivated Data Annotation Specialist from Malaysia with a strong interest in AI, data quality, and machine learning support.

I have experience labeling text, images, and audio data with accuracy and consistency.

I’m skilled in following project guidelines carefully, meeting deadlines, and maintaining high QA standards.

I’m currently seeking entry-level data annotation or AI training roles where I can contribute to model development and continue learning in the AI industry.

Languages: Malay (native), English (fluent)

Tools: Labelbox, CVAT, Remotasks, Appen, Excel/Google Sheets

Soft Skills: Focused, reliable, organized, excellent communication.

Experience

Work history, roles, and key accomplishments

Property Agent

WTW Real Estate Sabah Sdn Bhd

Jan 2023 - Dec 2024 (1 year 11 months)

Worked as a property agent handling client enquiries and property listings, supporting transactions and contributing to sales efforts across Sabah.

Property Sales Client Relations Negotiation Listings Management Customer Service Microsoft Word Microsoft Excel

Personal Assistant to the Director

Yindah Autoparts Machinery Sdn Bhd

Jan 2019 - Dec 2022 (3 years 11 months)

Supported the director with administrative tasks, scheduling, and coordination of operations to improve workflow and communication.

Administrative Support Scheduling Communication Coordination Microsoft Word Microsoft Excel Customer Service

Senior Instructor

MEASAT Broadcast Network System Sdn Bhd

Jan 2017 - Dec 2018 (1 year 11 months)

Delivered training as a senior instructor, developing and teaching course content for technical and customer-service programs.

Training Delivery Instructional Design Public Speaking Curriculum Development Customer Service Microsoft PowerPoint Communication

Direct Sales Advisor

Meatech Training Centre

Jan 2017 - Dec 2017 (11 months)

Performed direct sales and customer engagement for training programs, promoting courses and supporting enrolment targets.

Direct Sales Customer Engagement Lead Generation Negotiation Customer Service Communication

Education

Degrees, certifications, and relevant coursework

Pusat Latihan Meatech

Certificate of Attendance, Customer Service / Cabin Crew Training

2019 - 2019

Attended Certificate of Attendance in Cabin Crew and Customer Service at Pusat Latihan Meatech in 2019.

Politeknik Kota Kinabalu

Diploma, Marketing

2014 - 2017

Grade: 3.20

Diploma in Marketing with a CGPA of 3.20 completed at Politeknik Kota Kinabalu from 2014 to 2017.

Sekolah Menengah Kebangsaan Mat Salleh

Sijil Pelajaran Malaysia, Secondary Education

Activities and societies: Represented Human Graphic for Sabah State Independence Day; participated in district-level netball tournament; participated in regional choir; received UPSR Outstanding Student award.

Completed Sijil Pelajaran Malaysia (SPM) at Sekolah Menengah Kebangsaan Mat Salleh in Ranau, Sabah.