Veronica Osso
@veronicaosso
Dedicated caregiver with office and transaction coordination experience supporting clients and teams.
What I'm looking for
I’ve spent my career caring for elderly and special needs patients, with hands-on experience that’s built on patience, reliability, and dignity. From “Lunch Attendant” and “Caregiver” work at Caregiver roles in Costa Mesa to Agape Home Care, I focus on daily comfort and consistent communication.
Alongside caregiving, I’ve supported busy teams in office settings, including “Office Manager/Front Desk Clerical Clerk” at Delhi Community Center and “Office Manager Assistant” at I.R.H. Restoration, Inc. I bring “Exceptional phone etiquette and calling skills,” help with office organization and job files, and manage incoming/outgoing updates using the “DASH program.”
I also have real estate transaction experience as a “Realtor-Transaction Coordinator,” where I “Handled Realty Contracts” by overseeing signatures for purchase agreements and managing homeowner’s insurance. I’ve obtained “ALL necessary signatures” using “Docusign,” and assisted with files by inputting listing information into “MLS” and marketing websites.
Whether dispatching and following up—like “Collection calls” and coordinating with insurance companies—or training others as a “Wellness Advocate,” I’m comfortable taking initiative and staying organized under pressure. I’m equally capable in direct care tasks like helping patients with meals, mobility, hygiene, laundry, and outings while keeping patients and families informed.
Experience
Work history, roles, and key accomplishments
Caregiver
Agape Home Care
Aug 2023 - Jan 2025 (1 year 5 months)
Provided care for elderly and special-needs patients, supporting daily living needs and personal care. Assisted with mobility activities and outings, feeding, hygiene, laundry/housekeeping tasks, and communicated with patients and family members.
Office Manager
I.R.H. Restoration, Inc.
Oct 2017 - Dec 2018 (1 year 2 months)
Supported the COO with appointment coordination and inbound/outbound call handling. Managed job documentation and schedules by maintaining job files, updating DASH status, conducting collection call follow-ups with customers and insurance companies, and dispatching to technicians.
Office Manager / Front Desk
Delhi Community Center
Dec 2017 - Jan 2018 (1 month)
Managed front desk operations, including call routing, appointment and call support, and customer information requests. Maintained job files, updated incoming/outgoing jobs in the DASH program, handled follow-ups with insurance companies, and dispatched work to technicians.
Transaction Coordinator
Nancy Inocencio-Kanoudi
Aug 2013 - Jan 2014 (5 months)
Coordinated real estate transaction documents by overseeing purchase agreement signatures and managing listing agreement and disclosure signature collection via DocuSign. Entered listing information into MLS and updated marketing websites to support transactions.
Education
Degrees, certifications, and relevant coursework
Edison High School
Attended Edison High School in Huntington Beach, California.
Huntington Beach Adult Education
Attended Huntington Beach Adult Education in Huntington Beach, California.
Orange Coast College
Marketing Certificate, Marketing
Earned a Marketing Certificate from Orange Coast College in Costa Mesa, California.
Availability
Location
Authorized to work in
Job categories
Skills
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