VHVeronica Huff
@veronicahuff
Bilingual customer service professional with extensive front office experience.
United StatesWhat I'm looking for
As a dedicated customer service and front office professional, I bring a wealth of experience in providing exceptional service across various sectors. My bilingual skills in Spanish and English allow me to effectively communicate with a diverse clientele, ensuring that all customers feel valued and understood. I have a proven track record of multitasking, setting priorities, and meeting deadlines, which has consistently contributed to exceeding client expectations.
Throughout my career, I have honed my skills in data entry, customer issue resolution, and technical program explanation. My experience spans from working as a customer service associate at well-known establishments like McDonald's and Chevron to managing front office operations at Fanno Creek Clinic. I am adept at handling cash transactions, managing returns, and maintaining organized workspaces, all while ensuring a high level of customer satisfaction.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Clean Anclose Conduent
Jan 2018 - Dec 2018 (11 months)
Answered incoming calls and performed data entry. Resolved customer issues efficiently and updated customer information.
Line Cook
Red Applebar & Grill
Jan 2018 - Dec 2018 (11 months)
Worked as a line cook, preparing food and ensuring kitchen cleanliness. Assisted with closing procedures.
Data Entry Clerk
Adecco
Jan 2017 - Dec 2018 (1 year 11 months)
Performed data entry tasks. Assisted with various administrative duties.
Customer Service Associate
Chevron My Goods Market/76 Gas Station/U-Haul Jack In The Bo
Jan 2008 - Dec 2017 (9 years 11 months)
Provided excellent customer service and handled cash transactions. Expedited orders and maintained cleanliness of the store.
Customer Service Associate
McDonald's
Jan 2008 - Dec 2010 (2 years 11 months)
Provided excellent customer service at the front counter and drive-thru. Took orders, handled cash, and prepared food.
Front Office Professional
Fanno Creek Clinic; L.L.C. Fast Net Electronic Medical Billi
Jan 2007 - Dec 2008 (1 year 11 months)
Verified insurance eligibility and performed data entry for electronic claims. Audited accounts and collected past due balances.
Education
Degrees, certifications, and relevant coursework
Concord Career Institute
Specialist, Insurance Coding and Billing
2007 - 2007
Completed a program focused on the intricacies of insurance coding and billing. Gained expertise in verifying insurance eligibility, processing electronic claims, and managing patient accounts.
Mt. Hood Community College
GED, General Education
2007 - 2007
Obtained a General Educational Development credential. Demonstrated proficiency across core academic subjects.
Availability
Location
United StatesAuthorized to work in
Job categories
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