VCVeronica Chitambo
@veronicachitambo
Business Support Administrator igniting growth through innovative solutions.
ZambiaWhat I'm looking for
I am a Business Support Administrator with a strong foundation in Chemistry and a passion for driving business growth. My journey began with a Bachelor of Chemistry from The Copperbelt University, where I developed a keen analytical mindset. I have honed my skills through various roles, including as a Consultant Enumerator for GIZ, where I conducted comprehensive data collection and analysis, ensuring accuracy and consistency in reporting.
My experience extends to customer support, where I served as the first point of contact for clients at Pinnacle Radio Communications Ltd. I excelled in processing orders and maintaining customer relationships, demonstrating my strong communication and organizational skills. I thrive in dynamic environments, leveraging my creativity and determination to deliver remarkable results and support strategic decision-making.
Experience
Work history, roles, and key accomplishments
Customer Support Consultant
Pinnacle Radio Communications Ltd
Dec 2022 - Jan 2023 (1 month)
Served as the first point of contact for customers, processing orders and payments while compiling reports and maintaining customer information.
Consultant Enumerator
Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ
Feb 2017 - Dec 2022 (5 years 10 months)
Conducted computer-assisted personal interviews with smallholder farmers, ensuring data completeness and accuracy. Compiled progress and survey reports while conducting focus group discussions.
Project Enumerator
Pinnacle Radio Communications Ltd
Nov 2022 - Dec 2022 (1 month)
Conducted surveys and interviews in Mwandi District, ensuring data quality and compiling reports on findings. Managed data collection tools and maintained accurate records.
Intern
SNVC Innovations Ltd
Jan 2022 - Feb 2022 (1 month)
Executed administrative project management tasks, organized project-related diaries, and monitored project progress to meet deadlines and costs.
Lab Technician Intern
Mount Meru Millers
Jan 2021 - Feb 2021 (1 month)
Planned and conducted experiments, recorded and analyzed data, and presented results to senior staff.
Education
Degrees, certifications, and relevant coursework
AAAlison Academy
Diploma in Business Administration, Business Administration
2024 - 2025
Pursuing a Diploma in Business Administration to enhance skills in business support and project management.
TUThe Copperbelt University
Bachelor of Chemistry, Chemistry
2017 - 2023
Studied Chemistry, focusing on innovative solutions and analytical skills to support business growth and project management.
Roma Girls’ Secondary School
General Certificate of Education, General Education
2011 - 2015
Completed General Certificate of Education, laying the foundational knowledge for further studies in Chemistry and Business.
Availability
Location
ZambiaAuthorized to work in
Job categories
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