Vera Mwasinga
@veramwasinga
Dynamic tourism management professional with expertise in training development.
What I'm looking for
I am a passionate tourism management professional with a Bachelor of Arts in Tourism Management from the University of Namibia. My career has been dedicated to enhancing travel experiences and promoting cultural education through innovative approaches. As the founder of Virtually Zed Ventures, I lead a mission-driven company that utilizes virtual reality to make travel accessible and promote cultural appreciation.
With extensive experience in training development, I have created engaging course content for diverse audiences, applying instructional design theories and adult learning principles. My roles as a Travel Consultant and Freelance Training Manuals Developer have honed my skills in client management, content creation, and project execution, ensuring high-quality deliverables that meet industry standards.
Experience
Work history, roles, and key accomplishments
Freelance Training Manuals Developer
Strategic Breakthrough International
Dec 2023 - Present (1 year 6 months)
Develop engaging training manuals and course content using instructional design principles. Create multimedia learning materials and ensure alignment with learning objectives. Conduct ongoing research to maintain quality standards.
Travel Consultant
Good Travels
Jan 2024 - Present (1 year 5 months)
Manage client travel bookings and provide tailored travel packages. Conduct research on industry trends and ensure client satisfaction through effective communication and follow-up.
Founder
Virtually Zed Ventures
Nov 2022 - Present (2 years 7 months)
Lead a mission-driven company focused on virtual reality experiences in travel and cultural education. Develop strategic vision and promote global cultural understanding through immersive technology.
Front of House Manager
RocoMamas
Feb 2019 - Jun 2019 (4 months)
Oversee front of house operations, including staff training, financial duties, and customer service. Ensure smooth daily operations and maintain high service standards.
Student Assistant
California State University, Sacramento
Jan 2007 - Jan 2008 (1 year)
Managed financial documents and supported various administrative projects while providing customer service and training.
Talent Captain
Talent Basket
May 2022 - Oct 2022 (5 months)
Facilitate talent matching by researching client companies and managing internship projects. Conduct interviews and lead team engagements to enhance project outcomes.
Intern/Office Assistant
Lark Journeys Namibia
May 2018 - Jan 2019 (8 months)
Assist in designing itineraries and performing administrative tasks. Prepare tour documents and provide meet-and-greet services for guests.
Tour Consultant (Intern/Trainee)
The Kangaroo Traveller
Mar 2015 - Jan 2016 (10 months)
Design tailor-made itineraries and perform administrative duties. Maintain customer relations and manage bookings according to company procedures.
Records Management Assistant
Copperbelt Energy Corporation Plc
Apr 2013 - Apr 2013 (0 months)
Assist in managing technical library documentation and ensure security of company records. Process research material requests efficiently.
Customer Service Center Associate
Hannaford Supermarket
Aug 2006 - May 2008 (1 year 9 months)
Provided customer service and managed various retail operations, including cashiering and merchandise returns.
Education
Degrees, certifications, and relevant coursework
University of Namibia
Bachelor of Arts, Tourism Management
2014 - 2017
Grade: Honours
Studied Tourism Management with a focus on sustainable practices and cultural appreciation in the tourism sector. The program included both theoretical and practical components to prepare for a career in tourism.
California State University, Sacramento
Pre-business, Business
2005 - 2008
Completed pre-business coursework, gaining foundational knowledge in business principles and practices, which supports a career in tourism and management.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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