Open to opportunities

Velta Krupena

@veltakrupena

Message

I improve employee well-being and business processes through psychology, data analysis, and structured operations.

Latvia

Message

What I'm looking for

I'm looking to combine psychology, business-process analysis, data consistency, and structured problem-solving in organizations such as banking, logistics, or IT.

I've delivered individual psychological support, group sessions, and well-being onboarding at TELUS Digital while leading site-wide projects from ideation through implementation.

I designed the RIX Well-being Department Procedures and Instructions Framework, including SOPs, work instructions, and user manuals. I also supported cross-functional collaboration through data management, internal communication coordination, Google Workspace administration, and evaluation of organizational tools.

Earlier, I maintained planning forecasts and analyzed operational data at Solvay, and supported strategic banking initiatives at Swedbank Latvija, including SEPA, e-invoicing, Euro adoption, and leasing-system development.

Experience

Work history, roles, and key accomplishments

Current

Clinical Psychologist

Current

Self-employed

Oct 2022 - Present (3 years 11 months)

Individual psychology counseling.
Group psychoeducational workshops.
Evidence-based mental health & well-being sessions.

Clinical Psychology Mental Health Counseling Analytical Skills Presentation Skills Sports Psychology Interpersonal Skills Questionnaire Design Research Skills Guided Visualization

Clinical and Health Psychologist | Well-being Advisor

TELUS Digital

Jan 2023 - Mar 2026 (3 years 2 months)

Provided individual (1:1) psychological support to employees and facilitated group sessions, including Well-being onboarding processes.
Led and managed site-wide Well-being projects from initiation to completion, including ideation, planning, coordination, and implementation.
Supported operational activities of the department manager, ensuring cross-functional collaboration through data management

Planning Analyst

Solvay

Sep 2020 - Aug 2022 (1 year 11 months)

Maintained forecast updates within planning systems, coordinated stock management activities, generated reports, analyzed operational data, and supported the planning team in daily planning and administrative tasks.

Analytical Skills Project Coordination Written Communication Interpersonal Skills Support Services Teamwork Attention To Detail Negotiation SAP Google Workspace Action Planning Data Analysis Salesforce Lightning User Acceptance Testing Knowledge Management

Customer Service Assistant

Solvay Business Services Latvia SIA

Feb 2017 - Sep 2020 (3 years 7 months)

Administrative support of Customer Service Management

Analytical Skills Presentation Skills Data Presentation Reporting Written Communication Interpersonal Skills Support Services Teamwork Attention To Detail Google Workspace Action Planning Data Analysis Business Insights Administrative Support Interpersonal Communication Knowledge Management

Figure Skating Coach, Teacher

Children Interest Center

Sep 2015 - Mar 2017 (1 year 6 months)

Coached figure skating and taught at a children's interest center.

Interpersonal Skills

Business Services Manager

Swedbank Latvija

Mar 2012 - Sep 2015 (3 years 6 months)

Supported leasing business operations in Latvia and contributed to the implementation of key strategic projects, including SEPA, e-invoicing, Euro adoption, and leasing system development initiatives. Conducted end-user training and provided operational support during project rollouts.