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Veeresh P Sindankera

@veereshpsindankera

Support Operations Specialist at Amazon who analyzes inventory discrepancies and produces root cause reports to improve backend operations.

India

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What I'm looking for

I'm transitioning into Data Analyst and Business Analyst roles, where I can turn operational data into actionable insights and help improve business processes.

At Amazon Development Centre India, I investigate operational discrepancies by analyzing datasets related to missing inventory and FNSKU tracking. I also prepare Root Cause Analysis reports and reconcile found units to support backend operations.

As the Team QA Point of Contact, I conduct weekly data-driven QA sessions and analyze error trends. I was recognized on the Monthly Wall of Fame for analytical performance in the CTI: ILAC HV US initiative.

At Think and Learn Pvt Ltd (BYJU’S), I maintained and analyzed client records using Salesforce and Leadsquared to support retention strategies and track engagement. I also generated regular status reports for internal stakeholders.

Earlier, as a Civil Site Engineer at H.C Kataria Builders and Contractors, I analyzed topographical data and compiled project metrics, material documentation, and billing reports. I’ve also completed data analytics training in MySQL, Tableau, Power BI, and Advanced Excel.

Experience

Work history, roles, and key accomplishments

Current

Support Operations Specialist

Current

Amazon Development Centre India

Feb 2024 - Present (2 years 8 months)

Investigates and resolves complex operational discrepancies across multiple CTIs by analyzing large datasets related to missing inventory and FNSKU tracking. Appointed as Team QA POC, conducts weekly data-driven QA sessions, and generates Root Cause Analysis reports to support cross-functional teams.

Data Analysis Root Cause Analysis Inventory Reconciliation QA Process Adherence SKU Tracking CTI DaaS ICON Review Queue Burn Reporting

Senior Centre Sales Associate

Think and Learn Pvt Ltd (BYJU'S)

Mar 2022 - Nov 2023 (1 year 8 months)

Maintained and analyzed client records using CRM software to optimize retention strategies and track engagement metrics. Managed customer relationship data to support operational targets and generated regular status reports for internal stakeholders.

CRM Salesforce LeadSquared CRM Data Analysis Reporting Customer Retention Engagement Metrics

Civil Site Engineer

H.C Kataria Builders and Contractors

Jan 2018 - Dec 2021 (3 years 11 months)

Analyzed precision topographical data gathered via Total Station equipment to inform project planning, design, and execution. Compiled comprehensive project metrics, material documentation, and billing reports to ensure accurate financial tracking and cross-functional alignment.

Total Station Data Analysis Project Planning Billing Reporting Documentation

Education

Degrees, certifications, and relevant coursework

Bheemanna Khandre Institute of Technology

Bachelor of Engineering, Civil Engineering

2013 - 2017

Grade: 76.62%

Pursued a Bachelor of Engineering in Civil Engineering, achieving 76.62%.

Karnataka Pre-University Examination Board

Pre-University Course, Science

2011 - 2013

Grade: 70.50%

Completed Pre-University Course in Science with 70.50%.

PW Skills

Data Analytics Course, Data Analytics

Completed a Data Analytics course covering MySQL, Tableau, Power BI, and Advanced Excel, focusing on data manipulation, visualization, and query formulation.