Vedran F

Analyzed business requirements and wrote functional specifications. Communicated with clients and the development team, participated in Scrum ceremonies, and reported on project status.

Analyzed business requirements and specified functional requirements for solutions. Managed project reports and documentation, and participated in integration and user acceptance testing.

Analyzed business needs and prepared quality documents for development. Wrote functional specifications and test cases, and performed integration and acceptance testing.

Coordinated and managed the digital production department, planned photo shoots for e-commerce, and coordinated with other departments for material delivery. Optimized processes and cooperated with vendors for system development.

Analyzed end-to-end processes for provisioning ICT services from a customer point of view. Advised measures for customer experience improvement.

Performed business analysis for new business processes and optimized existing processes in the OSS system. Wrote functional specifications, participated in integration and acceptance testing, and presented process changes and wrote instructions.

Analyzed business marketing requirements and led IT projects for ICT services. Defined project goals, prepared time plans, coordinated project teams, and ensured appropriate support during testing and implementation of new ICT solutions.

Participated in defining functionality of business process management applications and their implementation in IT systems. Wrote functional specifications and test cases, performed integration and acceptance testing, and supported business process management.

Planned production processes and organized and controlled work performed in the graphic finishing department.

Processed work orders and planned production. Participated in implementing business applications for electronic processing of work orders and educated employees.

Scrum Master certificate from the International Scrum Institute.

ITIL Foundation Certificate in IT service management from Nissen consulting – EXIN.

Young Manager Program at IEDC – Bled School of Management.

Master of Engineering in Graphics Technology from the University of Zagreb, Faculty of Graphic Arts.

Mathematical-scientific education at the Gymnasium in Varaždin.