varshita User
@varshitauser
Detail-oriented Assistant Manager with over 8.5 years of experience.
What I'm looking for
I am an accomplished Assistant Area Manager with over 8.5 years of progressive experience in leadership roles. My career has been marked by a commitment to establishing clear guidelines and enforcing consistent policies that keep staff satisfied and focused on achieving important objectives. I pride myself on my excellent relationship-building, multitasking, and decision-making skills, which have been pivotal in my ability to lead teams effectively.
In my current role at Practo, I oversee daily operations and ensure that my team adheres to company policies while building and managing B2B client relationships for advertising opportunities. I have successfully developed and implemented sales strategies that consistently meet or exceed revenue goals, while also analyzing client needs to tailor advertising solutions that drive results. My experience includes preparing schedules, maintaining payroll records, and reporting on sales and customer service improvements.
Throughout my career, I have received multiple awards for my contributions, including the Highest Revenue Generating- Value Champ and three Ace Awards for consecutive quarters. I am passionate about fostering a collaborative environment and am dedicated to training and mentoring new employees to ensure their success. I am excited to bring my expertise in operations management and client relationship building to a new opportunity.
Experience
Work history, roles, and key accomplishments
Assistant Area Manager
Practo
Aug 2022 - Present (2 years 11 months)
Oversaw daily operations and ensured team adherence to company policies. Managed B2B client relationships for advertising opportunities and developed sales strategies to meet revenue goals. Monitored team performance, prepared schedules, and reported on sales and customer service improvements.
Sr. Central Account Manager
Practo
Oct 2020 - Aug 2022 (1 year 10 months)
Built and maintained long-term client relationships, acting as a liaison between clients and internal teams to ensure successful solution delivery. Managed multiple accounts, meeting deadlines and client needs while negotiating contracts to maximize profitability. Provided technical support and trained new Account Managers.
Sr. Presales Executive
Practo
Dec 2019 - Oct 2020 (10 months)
Sourced leads and pitched products to generate client interest, supporting sales managers to close deals in Tier 1 cities. Coordinated cross-functional teams to deliver high-quality, timely results.
Sr. Product Support Specialist
Practo
Jun 2016 - Dec 2019 (3 years 6 months)
Handled and prioritized support requests, collaborating across teams to resolve customer issues. Trained new employees on internal tools and provided technical support via phone and email. Verified customer accounts and provided usage best practices.
Brand Expert
Tapzo
Aug 2015 - May 2016 (9 months)
Assisted users by fetching information on movies, recharges, and services, helping customers book tickets or recharge through the app. Matched user needs to the best-suited products.
Education
Degrees, certifications, and relevant coursework
T John Institute Of Technology
B.Sc Fashion Technology, Fashion Technology
Studied Fashion Technology at T John Institute Of Technology, completing the program in January 2014. Gained foundational knowledge and practical skills in the field of fashion.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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