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Varsha Prasad

@varshaprasad

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Associate Software Engineer skilled in VB.NET application support, debugging, and incident resolution.

India

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What I'm looking for

I am seeking a Software Engineer or Application Support role where I can apply VB.NET troubleshooting expertise, contribute to high-availability systems, and continue professional growth in a collaborative, quality-focused team.

I am an Associate Software Engineer with four years of experience focused on application support, maintenance, and production debugging for enterprise VB.NET and ASP.NET systems. I have a proven track record of diagnosing complex production issues, executing targeted SQL queries, and maintaining high system availability.

At Tech Mahindra I provided Tier 2 and Tier 3 support, collaborated with QA to reproduce defects and ensure regression testing, and authored detailed technical documentation and RCA reports. I consistently contributed to system reliability, helping maintain a 99.9% uptime record.

After a career break for personal responsibilities and professional upskilling, I have pursued independent study and certifications in project management and technical topics and am motivated to re-enter the workforce in a Software Engineer or Application Support role where I can apply my troubleshooting skills and commitment to continuous learning.

Experience

Work history, roles, and key accomplishments

Associate Software Engineer

Tech Mahindra Ltd.

Jan 2016 - Jan 2021 (5 years)

Provided Tier 2/3 support and maintenance for VB.NET and ASP.NET enterprise applications, maintaining 99.9% uptime and resolving complex production defects through debugging and targeted SQL fixes. Authored RCAs and technical documentation and coordinated with QA to ensure regression-tested deployments.

VB.NET ASP.NET MS SQL Server Debugging Incident Management Root Cause Analysis Technical Documentation Visual Studio

Education

Degrees, certifications, and relevant coursework

Visvesvaraya Technological University

Bachelor of Technology, Electronics and Communication Engineering

2012 - 2016

Completed a Bachelor of Technology in Electronics and Communication Engineering at VTU, focusing on engineering fundamentals and practical applications.