Vansh User
@vanshuser12
Customer support professional at Rally Ourbus India Limited, recognized as an Escalation Expert for handling the email channel.
IndiaWhat I'm looking for
At Rally Ourbus India Limited, I handle the email channel alongside other responsibilities in the US Process. I was recognized as an Escalation Expert at the Q2 Reward and Recognition event in September 2026.
During an inter-school competition, I led a resale business that received the Highest Turnover Award. I’m currently pursuing a B.Com at Delhi University and aim to keep learning, take on new responsibilities, and contribute to an organization’s goals.
Experience
Work history, roles, and key accomplishments
Customer Support Associate
Rally Ourbus India Limited
Jul 2025 - Present (1 year 3 months)
Handles the email channel and other responsibilities. Recognized as an Escalation Expert in September 2026.
Education
Degrees, certifications, and relevant coursework
University of Delhi
Bachelor of Commerce, Commerce
2024 -
Currently pursuing a Bachelor of Commerce degree, expected to complete in 2027.
Doon Public School
12th Grade, General
Grade: 72.8%
Completed 12th grade with 72.8% marks.
Doon Public School
10th Grade, General
Grade: 76.2%
Completed 10th grade with 76.2% marks.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
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