Open to opportunities

Gautam Verma

@gautamverma2

Message

Motivated customer service representative eager to enhance my skills.

India

Message

What I'm looking for

I am looking for a role that allows me to grow my skills and contribute positively to a team.

I am a motivated and enthusiastic individual currently pursuing my Bachelor of Arts at Delhi University. With a strong commitment to continuous learning, I am eager to take on new challenges that will allow me to grow professionally and contribute effectively to an organization.

In my previous role as a Customer Service Representative at Landmark Group, I developed my skills in assisting customers with their queries and complaints, ensuring a positive customer experience. I also supported my team members in daily operational tasks, which helped me understand the importance of teamwork and effective communication in a fast-paced environment.

Experience

Work history, roles, and key accomplishments

Customer Service Representative

Landmark Group - Funcity

Jan 2023 - Present (2 years 5 months)

Assisted customers with queries and complaints, ensuring a positive customer experience. Supported team members in daily operational tasks.

Customer Service Problem Solving Teamwork Communication Customer Satisfaction

Education

Degrees, certifications, and relevant coursework

Delhi University

Bachelor of Arts, Arts

Currently pursuing a Bachelor of Arts degree, expected to complete in the final year. Focused on core curriculum relevant to the arts discipline, developing critical thinking and analytical skills.

Central Board of Secondary Education

Senior Secondary (12th Grade), General Studies

Completed Senior Secondary education under the Central Board of Secondary Education curriculum. Focused on a broad range of subjects to prepare for higher education and competitive examinations.

Central Board of Secondary Education

Secondary (10th Grade), General Studies

Completed Secondary education under the Central Board of Secondary Education curriculum. Gained foundational knowledge across various academic disciplines, including science, mathematics, and humanities.