Open to opportunities

Vanessa Snider

@vanessasnider

Message

Import specialist with expertise in trade compliance and customer service.

United States

Message

What I'm looking for

I am seeking a role that fosters growth, values collaboration, and offers opportunities to leverage my skills in trade compliance and customer relations.

I am a dedicated import specialist currently working with U.S. Customs and Border Protection, where I leverage my extensive knowledge of CBP policies and regulations to ensure compliance in the importation of goods. With a Master’s degree in Organizational Leadership and a Bachelor’s in International Business, I graduated with distinction and have consistently demonstrated my commitment to excellence throughout my academic and professional journey.

My experience as an international flight attendant with American Airlines honed my customer service skills and cultural awareness, allowing me to manage diverse teams effectively. Additionally, my role as an Event Marketing Specialist at Techtronic Industries showcased my ability to drive sales growth and implement successful marketing initiatives. I thrive in dynamic environments and am adept at adapting to changing procedures to meet mission objectives.

Experience

Work history, roles, and key accomplishments

Current

Import Specialist

Current

U.S. Customs and Border Protection

Nov 2023 - Present (1 year 6 months)

As an Import Specialist, I apply knowledge of CBP policies and regulations to classify and value imported merchandise. I provide guidance to stakeholders, conduct research on commercial fraud, and ensure compliance with country of origin marking. My role involves adapting to changing procedures and supporting enforcement actions.

CBP Policy Research Enforcement Classification Valuation Stakeholder Engagement Supply Chain Management

International Flight Attendant

American Airlines

Dec 2022 - Aug 2023 (8 months)

In my role as an International Flight Attendant, I ensure the safety of passengers and crew while providing exceptional customer service. I utilize my bilingual skills to enhance the travel experience and demonstrate cultural awareness.

Customer Service Bilingualism Team Leadership Problem Solving Interpersonal Skills Conflict Resolution Emergency Procedures

Event Marketing Specialist

Techtronic Industries (TTI)

Aug 2021 - Feb 2022 (6 months)

As the top-performing Event Marketing Specialist on the West Coast, I cultivated relationships to implement brand marketing initiatives. I planned and executed various marketing events while analyzing marketplace data to drive sales growth.

Event Planning Brand Marketing Sales Growth Relationship Management Data Analysis Marketing Strategy Trade Shows Customer Engagement Team Collaboration Project Management

Sales and Customer Success Intern

Maxable Space

Nov 2020 - May 2021 (6 months)

In my internship, I streamlined customer success management processes to attract new clients and retain existing ones. I created marketing workflows and managed multiple projects using CRM tools like HubSpot.

Customer Success CRM Tools Workflows Project Management Sales Strategy Data Management Communication Skills Team Collaboration Problem Solving

Administrative Assistant/Sales Representative

Workout Bar - Eastlake

Oct 2018 - Jul 2020 (1 year 9 months)

As an Administrative Assistant and Sales Representative, I increased membership sales and planned community events. I contributed to business decisions and trained new employees to foster a collaborative culture.

Sales Event Management Customer Engagement Business Development Interpersonal Skills Marketing Communication Problem Solving Leadership

Education

Degrees, certifications, and relevant coursework

Arizona State University

Master of Science, Organizational Leadership

2021 - 2023

Grade: 4.0

Graduated with distinction with a GPA of 4.0 in M.S. in Organizational Leadership.

San Diego State University

Bachelor of Arts, International Business

2017 - 2021

Grade: 3.85

Activities and societies: The National Society of Collegiate Scholars

Earned a B.A. in International Business with an emphasis in Spanish & Western Europe and a business focus in management. Achieved Dean’s List in Spring 2018 with a GPA of 3.85.