Laila McFadden

I’m a detail-oriented operations professional with hands-on experience in logistics, inventory processing, documentation, shipment tracking, and customer service. I take pride in maintaining accurate records, following compliance procedures, and performing reliably in fast-paced environments.

In my most recent roles, I’ve received, processed, and tracked inventory while supporting shipping and receiving operations. I verify product information, update warehouse management systems, and ensure documentation stays complete and correct.

Previously, as an Operations Associate at Amazon, I processed high-volume shipment and inventory information, monitored product movement, and maintained precise records. I also resolved inventory discrepancies and supported operational efficiency while adhering to quality, safety, and compliance requirements.

I’ve also built leadership and coordination strength as a Shift Lead, managing daily operations, staffing, workflow, and operational documentation. I trained new employees, handled customer service issues, and focused on keeping transactions and procedures accurate—skills I’m eager to apply to a Customs Brokerage Representative role.