Open to opportunities

Vanessa Poutoa

@vanessapoutoa

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Adaptable web professional with a strong background in technology.

United States

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What I'm looking for

I seek a role that values innovation and offers growth opportunities in web technology.

Having recently immigrated to Las Vegas, I am eager to leverage my extensive experience in the web industry and my educational background in business administration and IT. My career has been marked by a commitment to excellence, adaptability, and a passion for technology. I thrive in dynamic environments where I can apply my skills in web development, content management, and client engagement.

Throughout my career, I have successfully maintained and updated websites, provided technical support, and trained teams on CMS tools. My role as a Senior Web Advisor at the Ministry of Education in New Zealand allowed me to enhance web functionality and usability, saving costs and improving accessibility. I am dedicated to fostering strong client relationships and ensuring that content needs are met efficiently.

As I embark on this new chapter in Las Vegas, I am excited about the opportunities to contribute to innovative projects and continue my professional development. I am a motivated individual who embraces challenges and is committed to making a positive impact in any organization I join.

Experience

Work history, roles, and key accomplishments

Current

Various roles

Current

Pastime Projects

Jan 2005 - Present (20 years 5 months)

Assisted others in finding employment by creating/updating resumes and cover letters. Designed, developed, and maintained a standard WordPress website for a local clinical social worker.

Resume Writing WordPress Development Event Planning Graphic Design

Senior Web Advisor

Ministry of Education, NZ

Jun 2021 - Feb 2025 (3 years 8 months)

Maintained and updated the www.educationcounts.govt.nz website using Squiz Matrix CMS. Performed closed captioning of videos using Adobe Premiere Pro in-house, saving costs of external resources.

Squiz Matrix Adobe Premiere Pro CMS Technical Support

Web Advisor/Administrator

Ministry of Education, NZ

Oct 2005 - Jul 2021 (15 years 9 months)

Managed and updated content for the educationcounts.govt.nz external and internal websites. Supported ongoing redesigns of the website, acting as the lead contact between the Ministry and the external web development company Squiz NZ.

Oncall Project Manager

3dom Media Limited NZ

Feb 2012 - Dec 2018 (6 years 10 months)

Provided IT-related advice and acted as a point of contact for clients, including setting up web hosting services. Coordinated the setup of local office computer systems.

Project Management IT Consulting Web Hosting Client Relationship Management Computer Setup

Founder

Wahine Inspiring Each Other, NZ

Oct 2011 - Feb 2014 (2 years 4 months)

Organized seasonal community events that initially offered discounted wellness services for local women. Managed advertising campaigns, including designing and creating brochures, fliers, and social media pages.

Event Management Community Engagement Campaigns Graphic Design Fundraising

Web Developer

Optimation NZ

May 2011 - May 2012 (1 year)

Provided temporary contract support to the Ministry of Education, focusing on updating, editing, and creating web content. Supported the Department of Corrections web team in maintaining intranet and external websites.

Web Development Web Content Management Web Analytics Customer Service SurveyMonkey

Housing Advisor

Kainga Ora - Homes and Communities, NZ

Jan 2005 - Mar 2006 (1 year 2 months)

Worked in a call-centre environment, handling inbound calls addressing tenant inquiries, property maintenance requests, and home-ownership queries. Conducted outbound calls to HNZ tenants regarding application packs for income-related rent.

Customer Service Administrative Support Inbound Outbound Calling

Education

Degrees, certifications, and relevant coursework

Auldhouse

Certification, Microsoft Power BI

Completed an online certification in Microsoft Power BI, gaining foundational knowledge in data analysis and visualization. This training enhanced skills in creating interactive dashboards and reports.

W3Cx Initiative

Certification, Digital Accessibility

Obtained a certification in Digital Accessibility, focusing on standards and practices for creating accessible web content. This enhanced understanding of inclusive design principles and web compliance.

Whitireia New Zealand

National Certificate, Computing

Activities and societies: Mobile app development.

Acquired foundational computing skills applicable across various industries, serving as an entry-level qualification for further education. Gained opportunities for mobile app development.

Inhouse Training Ltd

Training, Report Design

Completed Level 1 and 2 training in Crystal Reports XI, focusing on report design principles and practical application. Enhanced skills in data reporting and analysis.

Squiz New Zealand

Training, Squiz Matrix CMS

Undertook multiple training modules in Squiz Matrix, covering fundamentals, system administration concepts, CMS packages, and design principles. Gained comprehensive knowledge for managing and developing content within the Squiz Matrix platform.

Whitireia New Zealand

Bachelor Degree, Information Technology

Activities and societies: Final-year industry web-based project.

Equipped with industry-relevant technical skills, communication, management, and teamwork abilities. Gained hands-on experience through a final-year industry web-based project.

Whitireia New Zealand

Summer School, Information Technology

Attended summer school as part of the Bachelor Degree in Information Technology program. This period focused on intensive study to advance degree progress and deepen understanding of IT concepts.