VMVanessa Montes
@vanessamontes
Project coordinator driving schedules, vendor relations, and delivery for construction projects.
ColombiaWhat I'm looking for
I am a Project Coordinator with multi-year experience supporting construction and operations projects from initiation through closeout, proficient in scheduling, milestone tracking, and documentation control.
I have coordinated multiple concurrent construction projects, acted as the primary operational contact for suppliers and contractors, and maintained accurate records using Excel and project management systems such as monday.com and Infor CloudSuite.
I hold a CAPM® certification, completed a Cybersecurity Boot Camp, and bring proven skills in risk identification, status reporting, procurement coordination, and stakeholder management to support remote, deadline-driven environments.
Experience
Work history, roles, and key accomplishments
Assistant Project Manager
Wholesale Electric Caribe, Inc.
Jan 2023 - Present (3 years 1 month)
Coordinated multiple concurrent construction-related projects across the full lifecycle, maintained detailed schedules and trackers, and managed vendors and procurement to ensure on-time deliveries and compliance with milestones.
Customer Support Representative
Sutherland
Jan 2022 - Dec 2022 (11 months)
Provided high-volume live chat support for Spotify Latin America, resolving account and billing issues and achieving a consistent 95% CSAT while documenting interactions and following escalation protocols.
Shift Supervisor
Starbucks
Jan 2019 - Dec 2022 (3 years 11 months)
Coordinated daily store operations including staffing, scheduling, training, and customer escalation resolution, implementing workflow improvements that increased customer satisfaction by 10%.
Supervisor
Bravo Supermarket
Jan 2017 - Dec 2019 (2 years 11 months)
Managed daily store operations, recruited and trained staff, created process documentation, and resolved customer escalations to maintain operational efficiency.
Education
Degrees, certifications, and relevant coursework
Universidad del Magdalena
Bachelor's Degree, Biology
Bachelor's degree in Biology from Universidad del Magdalena.
UMUniversity of Minnesota
Boot Camp Certificate, Cybersecurity
Completed a Cybersecurity Boot Camp at the University of Minnesota.
PIProject Management Institute
CAPM®, Project Management
Certified Associate in Project Management (CAPM®) certification from the Project Management Institute.
Tech stack
Software and tools used professionally
Availability
Location
ColombiaAuthorized to work in
Job categories
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