Open to opportunities

Valerie Williams

@valeriewilliams

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Professional manager with expertise in operations and administration.

United States

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What I'm looking for

I am looking for a role that allows me to lead teams, improve operations, and foster a positive work environment.

I am a dedicated management professional with extensive experience in overseeing operations and leading teams in fast-paced environments. My career has been marked by my ability to manage large teams effectively, ensuring that operations run smoothly and efficiently. At Newrest, I currently lead the Pick & Pack department, where I oversee nearly 200 team members, ensuring timely and accurate delivery of services while maintaining high standards of quality.

Throughout my career, I have honed my skills in communication, organization, and problem-solving. I have successfully managed various departments, including overseeing inbound and outbound shipments at Americold and supervising operations teams at Harry and David. My commitment to fostering a collaborative work environment has allowed me to build strong relationships with team members and other departments, driving productivity and achieving operational goals.

I have a strong foundation in administration, including payroll management, data entry, performance reviews, and employee training. I have experience in Microsoft Office and Google Suites. I am well-equipped to handle the complexities of management roles. I am passionate about creating efficient processes and ensuring compliance with industry regulations, which has been a key aspect of my work in various supervisory and office positions.

Experience

Work history, roles, and key accomplishments

Current

Department Manager - Pick and Pack

Current

Newrest

Jul 2023 - Present (1 year 11 months)

Manage the Pick & Pack department with nearly 200 team members, ensuring timely and accurate delivery of light catering. Responsible for employee supervision, communication with department leaders, and adherence to quality standards. Involved in hiring, payroll, performance reviews, and coaching.

Team Management Communication Quality Control Payroll Management Performance Reviews Process Improvement Time Management Reporting Leadership

Warehouse Supervisor

Americold

Apr 2023 - Jul 2023 (3 months)

Oversaw inbound and outbound shipments for Conagra, ensuring accuracy and safety in an automated facility. Maintained a clean work area and communicated with departments to ensure timely deliveries.

Shipment Oversight Communication Team Coordination Problem Solving Time Management Reporting Process Improvement Inventory Management

Operations Senior Supervisor

Harry and David

Nov 2022 - Apr 2023 (5 months)

Supervised multiple Operations teams and coordinated with other departments to ensure target goals were met. Provided training and resources to employees for efficient work performance.

Training Communication Operations Management Microsoft Office Problem Solving Process Improvement Performance Monitoring

Receiving Supervisor

Harry and David

Aug 2021 - Nov 2022 (1 year 3 months)

Supervised the Receiving team, ensuring accuracy in receiving shipments and compliance with SQF and GMP regulations. Created and updated SOPs and trained staff on procedures.

SOP Development Training Compliance Inventory Management Quality Assurance Team Leadership Communication Problem Solving Reporting

Dock Clerk

Americold

May 2020 - Aug 2021 (1 year 3 months)

Ensured accurate and timely completion of shipping documents and orders. Communicated with various groups to meet customer requirements and maintained records.

Communication Order Verification Time Management Problem Solving Team Coordination Compliance Reporting Customer Service

Fleet Clerk

Hertz

Feb 2015 - Aug 2021 (6 years 6 months)

Installed and registered new and used cars into the fleet, created SOPs, and trained new team members. Managed vehicle readiness for rental and communicated with various partners.

Fleet Management SOP Development Training Communication Time Management Problem Solving Reporting Customer Service Team Coordination

Customer Service Representative

Hertz

Aug 2007 - Feb 2015 (7 years 6 months)

Provided exceptional customer service at airport locations, handling rental and return processes while upselling additional services. Resolved customer issues professionally.