At Hyundai Pampanga Inc. – Tarlac Branch, I oversee day-to-day department operations as Officer-in-Charge and coordinate insurance renewals. I verify time-sensitive documentation, maintain accurate client CRM records, and follow a documented process to keep submissions consistent and on time.
I also coordinate follow-ups and document requirements with cross-functional teams, routing escalated concerns to the appropriate departments. I was recognized as Most Improved Service Partner in 2024. Earlier, at Toyota Tarlac City, I scheduled service appointments and sent client reminders by SMS and email.
