Valerie Collins

Responsible and focused on providing the following across the org, nationally via hybrid/ remote services.
Advisement & Training: Providing guidance and training to people managers on best practices when navigating concerns about their direct reports; Managing employee and participant (client) misconduct; Providing guidance on managing employee needs against operational needs and org health.

Poli

I managed workplace investigations and accommodation requests for 30 national offices at the Center for Employment Opportunities. I created performance improvement plans for staff and managers, escalating inquiries to in-house Legal and team management for resolution.

• Conducted workplace investigations remotely and through occasional travel
• Responded to accommodation requests
• Created perfo

- Onboarded new hires into ADP and Bamboo HR, while managing both electronic and physical filing systems for employee documents.
- Proficient in drafting company policies, overseeing office management, and navigating the challenges of rapid growth, including training programs, review processes, leaves of absence, reductions in force, and other terminations.
- Acted as a liaison among leadershi

Assisted with payroll and benefits management for over 90+ Employees. Prepared invoices, maintained employee files, lead employee training, resolve employee grievances & counsel managers, ensure compliance with government agencies.

• Communicating with referral agencies to schedule client suiting
• Maintained admin calendar and updating program database
• Organized all incoming & outgoing mail and deliveries/ intake of donations
• Basic data entry & file organization on current/past clients and donors
• Served as a Receptionist; Greeted and directed clients, donors and volunteers
• Provide office support through administrati

• Fund-raised for individual schools, programs and the non-profit itself
• Engaged NYC communities and corporate partners in service projects for greater needs neighborhoods
• Assessed and tracked student progress by improving their course performance, attendance, and behavior
• Mentored students with high absentee counts helping them to graduate on time
• Assisted teachers in proctoring state an

Served as a teaching assistant, tutor and mentor in a local middle school, helping students improve academic, performance and behavior. Community outreach, engagement, grant writing and fundraising to support the organization’s community initiatives.