Valerie Abella
@valerieabella
Experienced Social Media Manager driving brand growth and engagement.
What I'm looking for
I am a dedicated Social Media Manager and Executive Virtual Assistant with a proven track record in crafting engaging social media strategies that drive brand growth and enhance audience engagement. My experience spans over several years, where I have successfully managed client relationships, ensuring smooth communication and delivering successful project outcomes.
At Mira Staffing, I honed my skills in content creation, campaign management, and analytics tracking. I collaborated closely with clients to develop strategic plans that align with their business objectives, while also anticipating potential issues and providing proactive solutions. My role at PRISM + Singapore further solidified my expertise in analyzing engagement data and planning digital campaigns that foster community online.
Throughout my career, I have been recognized for my leadership abilities and commitment to quality service. My time at Teleperformance as an Operations Supervisor allowed me to develop coaching and leadership skills, ultimately earning accolades such as the Director's Club Award for being a top supervisor. I am passionate about leveraging my skills to help brands thrive in the digital landscape.
Experience
Work history, roles, and key accomplishments
Executive Virtual Assistant & Social Media Manager
Mira Staffing
Jan 2022 - Dec 2025 (3 years 11 months)
Collaborated with clients to develop strategic plans and provided guidance and insights aligned with their business and company objectives. Anticipated potential issues and provided proactive solutions.
Social Media Manager
PRISM + Singapore
Jan 2021 - Dec 2022 (1 year 11 months)
Analyzed engagement data, identified trends in customer interactions, and planned digital campaigns to build community online. Developed and executed social media strategies to increase brand visibility.
Operations Supervisor
Teleperformance
Jan 2019 - Dec 2022 (3 years 11 months)
Coached and developed team members, fostering leadership skills and driving performance. Managed client relationships and implemented reward and recognition programs to boost engagement.
Customer Resolution Expert
Teleperformance
Jan 2019 - Dec 2022 (3 years 11 months)
Provided coaching and quality assurance to ensure high standards of customer resolution. Managed escalations and drove performance to achieve customer satisfaction goals.
Education
Degrees, certifications, and relevant coursework
Velocity
Bachelor of Humanities and Social Sciences, Humanities and Social Sciences
Studied a comprehensive curriculum in Humanities and Social Sciences, gaining a broad understanding of various societal aspects. Developed strong analytical and critical thinking skills applicable to diverse fields.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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