Nicole Gamboa
@nicolegamboa
Dedicated General Virtual Assistant specializing in Social Media Management.
What I'm looking for
I am a dedicated General Virtual Assistant specializing in Social Media Management. With hands-on experience in lead generation, data entry, social media handling, and content editing, I help businesses build their online presence and streamline their daily operations.
Organized, detail-oriented, and committed to delivering high-quality results, I am passionate about supporting brands in reaching their goals through efficient virtual assistance. My experience includes managing customer inquiries, resolving issues, and assisting with account management, all while maintaining a positive customer experience.
Experience
Work history, roles, and key accomplishments
General Virtual Assistant
Konektika Agency
Mar 2025 - Present (3 months)
As a General Virtual Assistant, I support businesses with social media management, lead generation, and content editing. I handle account growth, create and schedule posts, assist with researching leads, and edit digital content to maintain brand quality.
Customer Service Representative
Teleperformance
Jan 2020 - Present (5 years 5 months)
Handled customer inquiries, resolved issues, and provided information regarding radio subscription. Assisted with account management, billing questions, service changes, and troubleshooting technical problems while maintaining a positive customer experience.
Education
Degrees, certifications, and relevant coursework
Global Reciprocal Colleges
Bachelor of Science, Secondary Education - English
Studied Secondary Education with a focus on English. Gained foundational knowledge and skills relevant to teaching and educational practices.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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