Open to opportunities

Nicole Gamboa

@nicolegamboa

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Dedicated General Virtual Assistant specializing in Social Media Management.

Philippines

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What I'm looking for

I am looking for opportunities that allow me to support brands in enhancing their online presence while fostering a collaborative and growth-oriented work environment.

I am a dedicated General Virtual Assistant specializing in Social Media Management. With hands-on experience in lead generation, data entry, social media handling, and content editing, I help businesses build their online presence and streamline their daily operations.

Organized, detail-oriented, and committed to delivering high-quality results, I am passionate about supporting brands in reaching their goals through efficient virtual assistance. My experience includes managing customer inquiries, resolving issues, and assisting with account management, all while maintaining a positive customer experience.

Experience

Work history, roles, and key accomplishments

Current

General Virtual Assistant

Current

Konektika Agency

Mar 2025 - Present (3 months)

As a General Virtual Assistant, I support businesses with social media management, lead generation, and content editing. I handle account growth, create and schedule posts, assist with researching leads, and edit digital content to maintain brand quality.

Social Media Management Lead Generation Content Editing Research

Customer Service Representative

Teleperformance

Jan 2020 - Present (5 years 5 months)

Handled customer inquiries, resolved issues, and provided information regarding radio subscription. Assisted with account management, billing questions, service changes, and troubleshooting technical problems while maintaining a positive customer experience.

Customer Service Account Management Billing Technical Troubleshooting Customer Experience