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@inamariegalan
Creative social media manager with expertise in digital marketing.
PhilippinesI am a creative and resourceful professional with over 5 years of experience in social media management, customer service, and e-commerce operations. My journey has been marked by a proven ability to boost brand presence and manage digital content effectively. I have crafted tailored content calendars and produced original visuals that engage audiences across various platforms, ensuring a consistent and compelling digital presence.
In my current role as a Social Media Manager at CroydonTravel, I have successfully tracked performance metrics to optimize our marketing strategies and enhance customer engagement. My previous experiences have equipped me with the skills to handle customer inquiries and manage product listings on platforms like Shopify and Odoo. I am passionate about leveraging my strategic marketing and tech-savvy skills to contribute to a forward-thinking company in the travel or digital commerce sectors.
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Work history, roles, and key accomplishments
CroydonTravel
Sep 2024 - Present (1 year 2 months)
Created and managed content calendars for consistent digital presence, crafting tailored captions and posts to boost engagement across platforms. Produced original visuals, graphics, and promotional videos while tracking performance metrics to optimize strategy.
WNS
Oct 2019 - Present (6 years 1 month)
Managed insurance claims for vehicle-related incidents, investigating fault assessments to determine claim validity and insurance coverage. Provided timely claim updates and decisions to customers with clarity and empathy, coordinating and booking towing services and arranging vehicle repair services.
Degrees, certifications, and relevant coursework
Certificate, Office IT
Completed a certificate program focused on Office IT, gaining proficiency in Microsoft Office Suite and Google Suite applications. Developed essential skills for office productivity and digital document management.
Bachelor of Arts, International Studies
Majored in European Studies within the International Studies program, gaining a comprehensive understanding of European history, politics, and culture. Developed strong research, analytical, and communication skills applicable to global contexts.
Software and tools used professionally
PhilippinesYou can contact Ina Marie and 90k+ other talented remote workers on Himalayas.
Message Ina Marie
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