Valeria Agudelo

VA

Open to opportunities

Valeria Agudelo

@valeriaagudelo

Personal assistant and customer-service professional skilled in fast, detail-focused client support.

What I'm looking for

I’m looking for a full-time role where I can support customers and teams with strong administrative skills, clear communication, and reliable service in a fast-paced environment. I’m available Monday–Friday.

I’m a motivated, detail-oriented professional with a strong foundation in customer service, administrative support, and team operations. I’ve handled fast-paced, client-facing environments, managed client communications, and delivered high-quality service while staying organized and responsive.

In my current role as a Personal Assistant & Marketing Team Member, I support day-to-day operations and help the team stay organized and effective. I’ve also worked as a Cashier & Team Member, and I’m Smart Serve Ontario certified as a Responsible Alcohol Server, giving me confidence in handling regulated, customer-facing responsibilities. Alongside this, I’ve built communication and presentation skills through professional development.

Experience

Work history, roles, and key accomplishments

PK

Current

Cashier & Team Member

Current

Popeyes Louisiana Kitchen

Apr 2025 - Present (1 year 3 months)

Worked as a cashier and team member at Popeyes Louisiana Kitchen, supporting customer service in a fast-paced environment.

Customer Service Team Operations

SO

Certified Responsible Alcohol Server

Smart Serve Ontario

May 2026 - May 2031 (5 years)

Holds certification as a responsible alcohol server through Smart Serve Ontario.

CS

Office Assistant

Clearwater Systems

Jan 2025 - Jan 2025 (0 months)

Volunteered as an office assistant, supporting administrative tasks over a limited 40-hour period.

Administrative Support

CP

Physiotherapist Assistant

Curezone Physiotherapy

Nov 2023 - Nov 2023 (0 months)

Volunteered as a physiotherapist assistant, supporting physiotherapy-related assistance for 25 hours in November 2023.

DD

Volunteer Scuba Diver

Dx Divers

Jun 2026 - Present (1 month)

Volunteered as a scuba diver with DX Divers.

KC

Personal Assistant & Marketing

Kzr Impact Windows Construction Company

Supported a construction company as a personal assistant and marketing team member. Helped with fast-paced team operations and client communications.

Administrative Support Marketing Support Customer Service Team Operations Client Communication

Education

Degrees, certifications, and relevant coursework

SC

Sheridan College - Hazel McCallion Campus

Interior Decorating (Student), Interior Decorating

2025 -

Interior decorating student at Sheridan College (Hazel McCallion Campus) in Mississauga, ON, starting Sep 2025.

PD

Professional Development

Certificate, Communication & Presentation Skills

2019 -

Earned a Communication & Presentation Skills certificate through Professional Development in Bogotá, Colombia (Feb 2019).

Tech stack

Software and tools used professionally

Gmail

Windows

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