Valentin Berezhnykh

I’m a results-driven logistics professional with nearly 6 years of experience in cross-border supply chain operations, CRM administration, and client retention. I focus on end-to-end documentation, clear communication, and fast resolution when things get high-pressure.

In my current role as a Logistics Coordinator & Supply Chain Specialist, I manage international cargo shipment documentation control (waybills, packing lists, and primary accounting invoices) and coordinate daily cargo movement between cross-docking hubs and key warehouses. I use Bitrix24 and AmoCRM to maintain seamless workflow and accurate tracking.

Before logistics, I built strong customer loyalty through full B2C sales and service work. I managed warm and cold leads, reactivated dormant clients with retention offers, resolved complex complaints, and maintained accurate CRM updates—supporting zero customer churn.

I also bring warehouse and inventory discipline from my time as an Inventory Clerk & Warehouse Specialist, including inventory control, auditing, monthly inventory reporting, and asset movement tracking using dedicated tools and MS Excel. I’m highly adaptable, fluent in English (B2), and comfortable with remote digital work tools.