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Valentina Tapia

@valentinatapia

Project Coordinator at Mundo Job coordinating 30+ projects for international clients, from requirements through delivery.

Argentina

Message

At Mundo Job, I coordinated 30+ projects for remote clients and teams across LATAM and Spain, from requirements through delivery. The projects included research, data analysis, AutoCAD drawings, reports, and feasibility studies.

I track deliverables, scope changes, timelines, payments, and bookings across concurrent projects, and organize workflows using Scrum and Kanban. Previously, at Solvo Global, I supported US and Canadian customers in English, averaging 50+ daily interactions and achieving 85%+ first-contact resolution.

Experience

Work history, roles, and key accomplishments

Current

Project Coordinator

Current

Mundo Job

Aug 2024 - Present (2 years 2 months)

Coordinated 30+ projects for remote clients and teams across LATAM and Spain, managing requirements, deliverables, timelines, and stakeholder alignment. Tracked KPIs, issues, and pending items through resolution.

Project Coordination Requirements Management Deliverable Management Timeline management Scope Change Management Stakeholder Communication CRM Scrum Kanban KPI Tracking

Bilingual Agent

Solvo Global

Sep 2022 - Jan 2023 (4 months)

Supported US and Canadian customers in English, handling bookings, issues, and follow-up with 50+ daily interactions. Achieved 85%+ first-contact resolution while meeting performance metrics.

Customer Support Bilingual Communication Issue Resolution Multitasking Performance Metrics