At SUTHERLAND GLOBAL SERVICES, I own the Organizational Development and leadership-pipeline strategy for a 2,000+ employee site, with responsibility for developing 200+ frontline leaders. I manage an internal L&D team that delivers development plans, coaching interventions, and performance-improvement plans.
I designed and scaled a talent seedbed program that certified 100+ leaders and drove a 42% increase in internal promotions through structured succession planning. I also facilitate competency-based selection for leadership positions, using behavioral assessments and assessment centers.
I partner with HR Business Partners and business leaders to assess development needs and close skill gaps. I use SuccessFactors, PeopleSoft, SmartRecruiters, and AmplifAI to support data-driven coaching and succession decisions, while completing a Psychology degree at Universidad EAN.
