At the Colombian Red Cross – Cundinamarca and Bogotá, I led a team of 10 Human Resources professionals and interns and managed recruitment processes for 100+ positions. I also developed Power BI dashboards to track HR KPIs, including Time to Fill, candidate satisfaction, employee wellbeing, and organizational climate.
At the Ministry of Health and Social Protection, I coordinated national and territorial teams implementing mental health programs and developed indicators, monitoring matrices, and executive reports. Earlier, at EXPERT COLOMBIA / WEBHELP, I led learning and development processes for operations with 500+ employees and led the School of Happiness project, applying positive psychology and organizational wellbeing approaches.

